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  1.    #1  
    I purchased mine from QVC and I am not able to use the stand charger or just the regular plug in charger. I have tried both cords and I am also not able to use my laptop to charge it.....what do I do? i have checked and it is plugged in the correct way.
  2. #2  
    Quote Originally Posted by noodlex5 View Post
    I purchased mine from QVC and I am not able to use the stand charger or just the regular plug in charger. I have tried both cords and I am also not able to use my laptop to charge it.....what do I do? i have checked and it is plugged in the correct way.
    Call QVC & tell them to to send you a new one? Speakers should be down on the Touchstone.
    Due to the cancellation of the penny, I no longer give 2 about anything. I may however, give a nickel
  3.    #3  
    I called HP and they said I needed to press and hold the power button and the round button on the front for 15 seconds to reset it and it worked. I am now able to get it to charge

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