01/06/2012, 08:37 PM
When reading the posts on this subject, I was just as surprised as other after taking care of my touchpad, which by the way I believe is a great device, that I too had a creak around the speaker area. However after reading some of the disappointing stories of people sending their unit back to HP, I am not inclined to follow that path as the creak did not impact the operation of the unit, and I was, with a little application of superglue, able to repair the touchpads case.
However this set me thinking, and I wonbered if this Touchpads susepability to cracking could not be overcome, and the esthetic look of the product restored with a simple retrofit.
If a thin black metal band could be produced curved to fit the rounded edges of the unit, with cutouts for speakers, power and buttons, etc, with an adheasive on the inside, so the user could easially fit the band themsleves.
This would restore the esthetic look of the unit and would re-enforce the case from further cracks or damage.
This could be offered to HP's customers as an alternative to a replacement/refurbished unit saving them shipping charges and the hassels of a replacement unit and reloading of software and settings. It would also save HP refurbishment costs and restore some of customers good will.
What do you think of the idea HP?
If others think this is a good idea, please make representation to HP support accordingly.