12/01/2011, 11:40 AM
So I sent out my cracked Touchpad on Monday and received a replacement today (Thursday). I'm highly impressed with the speed in which HP handled this, but the unit I got back seems to have issues....
The rubber band which goes around the screen is raised in some areas and sunken in others, to the point where I can easily get my fingernail under the glass. It seems stable, but I know this is a problem and really don't want to send the unit back again to get another refurb (which will likely have another problem).
So, should I wait until this unit develops speaker cracks before sending it back, or should I send it back because of the rubber band issue?
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