NEW Info about Costco warrenty

Stevesrjr86 · 06/22/2011, 11:38 AM

Sorry for the new thread, I just felt this should be known and not get lost in one of the other threads.

I just called Costco after having regrets about pre-ordering through HP. I asked about the 2 year warrenty, if it would cover drops/water damage or if it was hardware only. The employee then told me that tablets are NOT covered with this two year warrenty and it's because they dont consider it a computer under the current policy. So the only warrenty you would get is a standard warrenty through HP.

So i kept my pre-order with HP and just removed the Touchstone (saved near $100). I'm going through amazon instead.

Hope this helps anyone looking where to buy...

Carioca_FL · 06/22/2011, 11:39 AM

If they don't consider it a computer, does it still fall under their 90-day return policy (I assume it does)?

Stevesrjr86 · 06/22/2011, 11:40 AM

Yes, the 90 day return should still apply.

OldSkoolVWLover · 06/22/2011, 12:04 PM

Quote:

Originally Posted by Carioca_FL

If they don't consider it a computer, does it still fall under their 90-day return policy (I assume it does)?

Yup, I believe that's all electronics if I am remembering correctly what Jay was saying the other day.

mosdl · 06/22/2011, 01:00 PM

Has anyone heard if Costco will have touchpads in store july first?

Carioca_FL · 06/22/2011, 01:21 PM

They should, at least the one around here has confirmed it, though they can't say how many will be on hand.

sapient2k7 · 06/22/2011, 01:39 PM

I am not sure about the water damage or drops however the manufacturer warranty is extended by one year with AMEX as well.

jondough · 06/23/2011, 09:51 PM

Thanks for that AMEX reminder. It is my COSTCO card and I never use it. But that could be a good idea.

jay2 · 06/23/2011, 10:22 PM

It's up for pre order on Costco's site: Costco - Computers - Tablet PCs

jondough · 06/23/2011, 10:48 PM

Standard shipping via UPS Ground is included in the quoted price[same as everywhere]. The estimated delivery time will be approximately 7 - 10 business days from the time of order.

06/22/2011, 11:38 AM	#1 (permalink)
Stevesrjr86 Member Join Date: Sep 2009 Location: Mile High City Posts: 754 Likes Received: 39 Thanks: 61 Thanked 113 Times in 79 Posts	NEW Info about Costco warrenty Sorry for the new thread, I just felt this should be known and not get lost in one of the other threads. I just called Costco after having regrets about pre-ordering through HP. I asked about the 2 year warrenty, if it would cover drops/water damage or if it was hardware only. The employee then told me that tablets are NOT covered with this two year warrenty and it's because they dont consider it a computer under the current policy. So the only warrenty you would get is a standard warrenty through HP. So i kept my pre-order with HP and just removed the Touchstone (saved near $100). I'm going through amazon instead. Hope this helps anyone looking where to buy...
	Liked by Thanked by bevcraw, sapient2k7, sketch42

06/22/2011, 11:39 AM	#2 (permalink)
Carioca_FL Member Join Date: Oct 2005 Location: Fort Lauderdale, FL Posts: 1,046 Likes Received: 25 Thanks: 85 Thanked 98 Times in 71 Posts	If they don't consider it a computer, does it still fall under their 90-day return policy (I assume it does)?
	Liked by

06/22/2011, 11:40 AM	#3 (permalink)
Stevesrjr86 Member Join Date: Sep 2009 Location: Mile High City Posts: 754 Likes Received: 39 Thanks: 61 Thanked 113 Times in 79 Posts	Yes, the 90 day return should still apply.
	Liked by

06/22/2011, 01:00 PM	#5 (permalink)
mosdl Member Join Date: Jun 2009 Location: Silicon Valley Posts: 787 Likes Received: 30 Thanks: 3 Thanked 102 Times in 67 Posts	Has anyone heard if Costco will have touchpads in store july first? __________________ Apps: MyQ for Netflix (Phone/TouchPad), Giantbomb (Phone), Excavate (Reddit/Digg clients for TouchPad)
	Liked by

06/22/2011, 01:21 PM	#6 (permalink)
Carioca_FL Member Join Date: Oct 2005 Location: Fort Lauderdale, FL Posts: 1,046 Likes Received: 25 Thanks: 85 Thanked 98 Times in 71 Posts	They should, at least the one around here has confirmed it, though they can't say how many will be on hand.
	Liked by

06/22/2011, 01:39 PM	#7 (permalink)
sapient2k7 Member Join Date: Oct 2009 Location: Durham Posts: 697 Likes Received: 17 Thanks: 510 Thanked 79 Times in 60 Posts	I am not sure about the water damage or drops however the manufacturer warranty is extended by one year with AMEX as well.
	Liked by

06/23/2011, 09:51 PM	#8 (permalink)
jondough Member Join Date: Aug 2008 Posts: 79 Likes Received: 0 Thanks: 22 Thanked 0 Times in 0 Posts	Thanks for that AMEX reminder. It is my COSTCO card and I never use it. But that could be a good idea.
	Liked by

06/23/2011, 10:22 PM	#9 (permalink)
jay2 Member Join Date: Jun 2009 Posts: 18 Likes Received: 0 Thanks: 23 Thanked 3 Times in 3 Posts	It's up for pre order on Costco's site: Costco - Computers - Tablet PCs
	Liked by

06/23/2011, 10:48 PM	#10 (permalink)
jondough Member Join Date: Aug 2008 Posts: 79 Likes Received: 0 Thanks: 22 Thanked 0 Times in 0 Posts	Standard shipping via UPS Ground is included in the quoted price[same as everywhere]. The estimated delivery time will be approximately 7 - 10 business days from the time of order.
	Liked by

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