Page 1 of 2 12 LastLast
Results 1 to 20 of 25
  1.    #1  
    Has anyone gotten a feeling about the reps that are contacting us and whether they are just order takers or have some empathy about us long term Palm/webOS people?

    Besides relating stock features or specs, I have not yet gotten much warm and fuzzy back. I guess they are under probably heavy No-No's with the unbelievable secrecy, but I have not found much personallity as I have tried to develop some extra comradarie with stories of my long term 'palm' ownerships and semi-humorous business suggestions that are passed over.

    I have not had a personal call, but am 'assured' I will be the first call Sunday. Which brings up a question, does anyone have any feeling as to how this will work? I do not have my kryptonite bracelet with a magic number that puts me way up in the cue. If I get a call at 9 does that mean I am first? Or is there some automated system that is going on line Sunday [no overtime] and going to take orders randomly from multiple reps contacts with no priority.

    Or is priority really out the window, as there is said no one will get Touchpad until just before holiday weekend, it gives them the opportunity to fill up inventory as needed, and ship everything overnight on June 30? Is 'shipping in the priority of how you order', or just a sales pitch because they have multiple hundreds of thousands that will go out for July 1 to orders and the rest will get shipped to retailers. Wow, so many thoughts and no answers will be possible until it is on your doorstep and then none of this conjecture will have meaning.

    Especially if it is as 'perfect' as HP hopes everything will be forgotten [at least for a few dayz].
  2. #2  
    I've had 2 different HP reps contact me via email. I asked both if they could please let me know what apps will come pre-installed on the TP and if there is a NetFlix ad. Both pointed me to the Palm TP website that lays out the specs, etc, but this doesn't indicate what apps will come pre-loaded and nada about Netflix.

    When I replied to both reps stating this it all went very, very quiet. I will not be putting in a pre order nor will I be in line on July 1st to buy one. I will however be very curious to see one of these devices to see just what apps come pre-installed.

    So, I can't say I've had a warm and fuzzy from the HP reps at all.
  3. #3  
    Quote Originally Posted by jondough View Post
    Has anyone gotten a feeling about the reps that are contacting us and whether they are just order takers or have some empathy about us long term Palm/webOS people?

    Besides relating stock features or specs, I have not yet gotten much warm and fuzzy back. I guess they are under probably heavy No-No's with the unbelievable secrecy, but I have not found much personallity as I have tried to develop some extra comradarie with stories of my long term 'palm' ownerships and semi-humorous business suggestions that are passed over.
    These are sales reps, their contact has nothing to do with us being long term Palm/WebOS users. They don't care if we've been carrying Palm devices for over 10 years or have never had one.

    They want to make sales, and hopefully form long term sales relationships with small businesses. Most likely in hopes of working up to higher volume enterprise sales. It is ALL about money.
    I love physical keyboards... but there is two devices that would make me consider a slab, one is something running a full version of Open webOS. The other is an iPhone!!!! HA HA just kidding (about the iPhone that is)...
  4. #4  
    my rep never called or emailed me back. When I challenged him on the July 1st date he said it didn't make sense either and he would get back to me... im still waiting...
  5. #5  
    they are commissioned tele-sales reps with a specific job. They are HP small business sales, not grief counselors. Just sayin
  6. #6  
    that was a funny opening. These are inside sales reps tasked with calling anyone and everyone that submitted the Notify Me. They are also probably contacting their all of their SMB accounts about the TouchPad. They are measured on number of calls made, etc.

    Below loyal Palm customers has nothing to do with it.
  7. #7  
    Quote Originally Posted by ogloco21 View Post
    my rep never called or emailed me back. When I challenged him on the July 1st date he said it didn't make sense either and he would get back to me... im still waiting...
    I did the same thing last week.

    TODAY I received this response:

    Barry,

    I have you in my system. However, the units will ship out the 1st and should arrive the 5th.

    Regards,
    Addnew Sales
    SMB Sales Specialist
    Finding The Right Solutions
    That Fit Your Business
    1-800-277-8988
    Fax: 505-796-5334
    Addnew.sales@hp.com
    www.hp.com
    Attached Images Attached Images
    ----------------------------------------------------------------------------------------------------
    I am an AT&T employee and the postings on this site are my own and donít necessarily represent AT&Tís positions, strategies or opinions.
  8. #8  
    Wow. From the 1st to the 5th is a pretty long overnight shipment.
  9. #9  
    @Beanis, from the rumors they are overnighting w/o Saturday delivery. Once again I say rumors because there are various threads and reports of various sales reps giving slightly different stories.
    I love physical keyboards... but there is two devices that would make me consider a slab, one is something running a full version of Open webOS. The other is an iPhone!!!! HA HA just kidding (about the iPhone that is)...
  10. #10  
    Quote Originally Posted by OldSkoolVWLover View Post
    @Beanis, from the rumors they are overnighting w/o Saturday delivery. Once again I say rumors because there are various threads and reports of various sales reps giving slightly different stories.
    Every sales rep who has said that (That I have seen so far) has also given the load of BS about not being in retail stores on the 1st.
    Blasphemous webOS fan, using Android (with a big phone buying problem)
  11. #11  
    according to the rep I spoke with, the unit working on the TouchPad will not release any information to them that is not on the website. In fact, he said that is where he gets most of his information. This lack of synergy (sorry, I had to) does not sound good, and might end up causing delays (pre-orders received on the 5th for example).

    Sales and distribution needs to happen sooner to guarantee a good launch. Not to draw it back to Apple, but when they first launched the iPhone it was like clockwork, Fed-Ex trucks delivered phones to stores in time for launch, but not early enough for any to be sold early.
  12. #12  
    Quote Originally Posted by reggieb View Post
    Every sales rep who has said that (That I have seen so far) has also given the load of BS about not being in retail stores on the 1st.
    exactly
  13. #13  
    Quote Originally Posted by reggieb View Post
    Every sales rep who has said that (That I have seen so far) has also given the load of BS about not being in retail stores on the 1st.
    WERD!
    I love physical keyboards... but there is two devices that would make me consider a slab, one is something running a full version of Open webOS. The other is an iPhone!!!! HA HA just kidding (about the iPhone that is)...
  14. #14  
    Quote Originally Posted by pavvento View Post
    according to the rep I spoke with, the unit working on the TouchPad will not release any information to them that is not on the website. In fact, he said that is where he gets most of his information. This lack of synergy (sorry, I had to) does not sound good, and might end up causing delays (pre-orders received on the 5th for example).

    Sales and distribution needs to happen sooner to guarantee a good launch. Not to draw it back to Apple, but when they first launched the iPhone it was like clockwork, Fed-Ex trucks delivered phones to stores in time for launch, but not early enough for any to be sold early.
    This will be similar for RETAIL.

    PLEASE!!!! I am freakin begging people at this point, remember you are speaking with Small Business Sales Reps. These folks have nothing to do with brick and mortar or online distribution. These folks have no personal knowledge of how/when/why the retail launch is going to go down.
    I love physical keyboards... but there is two devices that would make me consider a slab, one is something running a full version of Open webOS. The other is an iPhone!!!! HA HA just kidding (about the iPhone that is)...
  15. slusmiles's Avatar
    Posts
    70 Posts
    Global Posts
    72 Global Posts
    #15  
    Quote Originally Posted by OldSkoolVWLover View Post
    @Beanis, from the rumors they are overnighting w/o Saturday delivery. Once again I say rumors because there are various threads and reports of various sales reps giving slightly different stories.
    Yep, my rep told me to remind her to ask for Saturday delivery shipping for free.
  16. #16  
    Quote Originally Posted by OldSkoolVWLover View Post
    This will be similar for RETAIL.

    PLEASE!!!! I am freakin begging people at this point, remember you are speaking with Small Business Sales Reps. These folks have nothing to do with brick and mortar or online distribution. These folks have no personal knowledge of how/when/why the retail launch is going to go down.
    What part of my post said that the reps knew anything about retail?
  17. #17  
    Quote Originally Posted by slusmiles View Post
    Yep, my rep told me to remind her to ask for Saturday delivery shipping for free.
    God I hope you are right. That would make my day.
    ------------------------------------------------------
    (\__/)
    (='.'=) This is Bunny. Copy and paste bunny into your
    ('')_('') signature to help him gain world domination
  18. #18  
    My rep said if I pre-order through her she will give me overnight shipping for free. Just ask, they'll do it for sure.
  19. #19  
    Quote Originally Posted by pavvento View Post
    What part of my post said that the reps knew anything about retail?
    I didn't say you specifically did, but you mentioned the retail launch after mentioning speaking with a sales rep that said TP's wouldn't be delivered until the 5th.

    The way your post read it seamed to me that you were correlating information from the sales rep with retail launch (mentioning apples retail launch).

    Regardless my comment wasn't specific to you, if you have read all the sales rep posts I have read you would understand. There was a thread last week where people were convinced retail devices were shipping from HP on the 1st to brick and mortar locations.
    I love physical keyboards... but there is two devices that would make me consider a slab, one is something running a full version of Open webOS. The other is an iPhone!!!! HA HA just kidding (about the iPhone that is)...
  20. #20  
    Quote Originally Posted by TopTongueBarry View Post
    I did the same thing last week.

    TODAY I received this response:

    Barry,

    I have you in my system. However, the units will ship out the 1st and should arrive the 5th.

    Regards,
    Addnew Sales
    SMB Sales Specialist
    Finding The Right Solutions
    That Fit Your Business
    1-800-277-8988
    Fax: 505-796-5334
    Addnew.sales@hp.com
    www.hp.com
    To which I then replied:

    Any chance of shipment on july 1st with next day (Saturday) delivery?

    and received this response:

    Barry,

    That is entirely possible. We are working to get them shipped out the 30th to have it to you by the first. However the allocation of Touchpads is larger through our division that it will be through commercial stores. You are more likely to actually get a unit ordering through us than trying to pick one up at a local retail location. I will let you know if anything changes.

    Regards,
    Addnew Sales
    SMB Sales Specialist
    Finding The Right Solutions
    That Fit Your Business
    1-800-277-8988
    Fax: 505-796-5334
    Addnew.sales@hp.com
    www.hp.com[/QUOTE]
    Attached Images Attached Images
    ----------------------------------------------------------------------------------------------------
    I am an AT&T employee and the postings on this site are my own and donít necessarily represent AT&Tís positions, strategies or opinions.
Page 1 of 2 12 LastLast

Posting Permissions