05/18/2011, 11:55 AM
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info: All Solution Specialists are currently assisting other customers. You are number 1 in a queue of 1. Thank you for your patience. A specialist will be with you shortly.
info: Hello, you are now chatting with Tim.
Tim: Welcome to HP Chat, please tell me the nature of your visit to chat today? (ie: technical support, pre-sales question, purchase, or quote)
Guest: Hi.. I received an email about countdown to hp touchpad but it didn't say when it was suppose to start the countdown ? I'm going to buy 2 hp touchpad.
Tim: Hi there!
Guest: When is the countdown?
Tim: I appreciate your interest in HP Touchpad!
Tim: Yes, the "HP touchpad" is the most awaiting model. But, unfortunately, we do not have any official information on the releasing / orderable date. However, it is been expected to be available at the end of May.
Guest: Great I can't wait. Also I have a pre and want to get the PRE 3. I'm with sprint ..Will the Pre 3 be available on sprint?
Tim: Yes, Pre 3 will be available on sprint
Tim: May I help you with anything else so that I can make sure that you are completely satisfied with the help you received from me?
Guest: Great ..I'll be getting two PRE 3 phones and 2 HP TOUCHPAD. When will the PRE 3 be coming out?
Tim: PRE 3 been expected to be available at the mid of Jun.
Guest: Great..thanks for your help. I'm so excited. HP rocks!
Tim: Hope you are completely satisfied with our service.
Tim: You're most welcome.
Tim: My manager really likes to know how I chatted with you today and your comments are very much valued.
Tim: After our chat, please click "CLOSE" or "End Chat" button, a short survey should pop up.
Tim: Bye and take care!
Tim: Have a great day!
Guest: You have a great day also.
info: Your chat transcript will be sent to [email] at the end of your chat.