Why is my HP Touchstone charging dock not charging?

phoneline99 · 08/26/2011, 04:33 PM

I purchased my Touchpad during the $99 fire sale and have been really loving the device and WebOS. I was looking around for accessories and saw the HP Touchstone charging dock and thought, hum I "need" that. So I set it up on our side table so the tablet could be used in the living room and also double as a clock. For some reason, it was not charging the device! What the heck!

Well, I finally figured out if the button on the front of the Touchpad is on the right or bottom, the device will charge. If the button is on the left or top of the Touchpad while cradled in the Touchstone, NO CHARGE...

I thought I would share with you this tidbit of information...

andytvcams · 08/26/2011, 05:21 PM

You have a fault then.
Mine charges no matter which way its in.

wayne@angrygoat · 08/26/2011, 05:28 PM

Actually according to every review I've read that's how the touchstone for the Touchpad is supposed work. If you have one that charges in any orientation, then you got lucky

-- Sent from my Palm Pre3 using Forums

JoeNM84 · 08/26/2011, 05:32 PM

Mine had instructions that came with it that said to have the button to the right side. Only charges when its to the right or the bottom for me as well.

Tikerz · 08/26/2011, 05:32 PM

It only charges in portrait orientation or landscape with the speakers facing down.

OldSkoolVWLover · 08/26/2011, 06:04 PM

Quote:

Originally Posted by andytvcams

You have a fault then.
Mine charges no matter which way its in.

As others have said, no it doesn't...

phoneline99 · 08/26/2011, 09:36 PM

I wish it would work in any direction. I guess if I read the instructions...

"Instructions, we don't need no stinking instructions!"

I think this is from a movie.

netwrkr9 · 08/26/2011, 09:40 PM

Quote:

Originally Posted by phoneline99

I wish it would work in any direction. I guess if I read the instructions...

"Instructions, we don't need no stinking instructions!"

I think this is from a movie.

HP stated that to make the TouchPad able to charge in any direction they would have had to build in two charging coils into the TouchPad, not practical for design and cost reasons.

Cz9h3d · 08/27/2011, 02:22 PM

Wouldn't it have made more sense with the case on, to have the cover at the top, so it could just hang behind / on top of the Touchstone? Instead I have to have it lay out in front and place the keyboard on top of it.

Is this right, or am I doing something wrong?

Psychonaut · 08/27/2011, 02:28 PM

Quote:

Originally Posted by phoneline99

I wish it would work in any direction. I guess if I read the instructions...

"Instructions, we don't need no stinking instructions!"

I think this is from a movie.

Blazing Saddles - We dont need no stinking badges.. - YouTube

Derek Kessler · 08/27/2011, 02:32 PM

Quote:

Originally Posted by netwrkr9

HP stated that to make the TouchPad able to charge in any direction they would have had to build in two charging coils into the TouchPad, not practical for design and cost reasons.

The Touchstone will actually charge through the flap.

08/26/2011, 04:33 PM	#1 (permalink)
phoneline99 Member Join Date: Aug 2011 Location: NC, USA Posts: 2 Likes Received: 0 Thanks: 6 Thanked 0 Times in 0 Posts	Why is my HP Touchstone charging dock not charging? I purchased my Touchpad during the $99 fire sale and have been really loving the device and WebOS. I was looking around for accessories and saw the HP Touchstone charging dock and thought, hum I "need" that. So I set it up on our side table so the tablet could be used in the living room and also double as a clock. For some reason, it was not charging the device! What the heck! Well, I finally figured out if the button on the front of the Touchpad is on the right or bottom, the device will charge. If the button is on the left or top of the Touchpad while cradled in the Touchstone, NO CHARGE... I thought I would share with you this tidbit of information...
	Liked by

08/26/2011, 05:21 PM	#2 (permalink)
andytvcams Member Join Date: Aug 2011 Posts: 66 Likes Received: 2 Thanks: 4 Thanked 5 Times in 5 Posts	You have a fault then. Mine charges no matter which way its in.
	Liked by Thanked By: phoneline99

08/26/2011, 05:28 PM	#3 (permalink)
wayne@angrygoat Member Join Date: May 2010 Posts: 397 Likes Received: 17 Thanks: 13 Thanked 63 Times in 57 Posts	Actually according to every review I've read that's how the touchstone for the Touchpad is supposed work. If you have one that charges in any orientation, then you got lucky -- Sent from my Palm Pre3 using Forums __________________ -------------------- Apps for webOS http://www.angrygoatapps.com Twitter: angrygoatapps
	Liked by Thanked By: phoneline99

08/26/2011, 05:32 PM	#4 (permalink)
JoeNM84 Member Join Date: Jun 2010 Location: Illinois Posts: 15 Likes Received: 1 Thanks: 1 Thanked 1 Time in 1 Post	Mine had instructions that came with it that said to have the button to the right side. Only charges when its to the right or the bottom for me as well.
	Liked by Thanked By: phoneline99

08/26/2011, 05:32 PM	#5 (permalink)
Tikerz Member Join Date: Jun 2009 Location: Arizona Posts: 451 Likes Received: 35 Thanks: 104 Thanked 78 Times in 42 Posts	It only charges in portrait orientation or landscape with the speakers facing down.
	Liked by Thanked By: phoneline99

08/26/2011, 09:36 PM	#7 (permalink)
phoneline99 Member Join Date: Aug 2011 Location: NC, USA Posts: 2 Likes Received: 0 Thanks: 6 Thanked 0 Times in 0 Posts	I wish it would work in any direction. I guess if I read the instructions... "Instructions, we don't need no stinking instructions!" I think this is from a movie.
	Liked by

08/27/2011, 02:22 PM	#9 (permalink)
Cz9h3d Member Join Date: Aug 2011 Posts: 3 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Wouldn't it have made more sense with the case on, to have the cover at the top, so it could just hang behind / on top of the Touchstone? Instead I have to have it lay out in front and place the keyboard on top of it. Is this right, or am I doing something wrong?
	Liked by

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