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  1.    #1  
    I made a mistake and erased the profile of my Pre3 on the HP servers.
    Where can I call/email to have it restored?


    Or if that is not possible, how can I pass all my contacts info from my old Pre3 to my new pre3?

    Thanks
  2.    #2  
    Ok, in case it helps anyone, here is my experience. I did not call anyone.
    My old Pre3 was kept on airplane mode.
    I had accidentally activated my new one on a second profile I had made for testing and that had erased my old profile on my normal account.
    I did as follows:
    1. Full Erased the new Pre3 to clean it up.
    2. Erase the profile from the testing account. Now I have no profile of my Pre3s anywhere stored (ARGGHH!!!)
    3. Take the old Pre3 from airport mode. When it asks to erase it, say no, that you want to reuse it (Sorry, I forgot to take a screenshot, I was kind of stressed at the time )
    4. The Pre3 is going to reboot! Let it be.
    5. When it reboots, it will ask you to sign in or create a new account. I just signed it in to my account. After it signs up It wil ask to verify all accounts.
    6. Back it Up
    7. Turn airplane mode again. After that I think I have a full backup again and all my apps and data.

    Now I can proceed to activate the new Pre3 on this account and migrate it all to it.
    My old Pre3 is kept on airplane mode now just in case

    JP
  3. #3  
    How to get contacts off your phone (and other backup related advice)
    The Definitive Guide to Backing up and Restoring your webOS Device | webOS Nation
  4.    #4  
    Quote Originally Posted by Preemptive View Post
    How to get contacts off your phone (and other backup related advice)
    The Definitive Guide to Backing up and Restoring your webOS Device | webOS Nation
    I read it. But it does not quite help in some cases like mine.
    For starters, it assumes that you have a working profile with the HP servers. On my case I had accidentally erased it.
    And if I took the old phone to the net, it would be erased as soon as it contacted the HP servers.
    I think we need also an offline solution for cloning/migrating one's phone.

    JP
  5. #5  
    why cant oi create a palm profile after full reset of phone. cant connect to the internet via wifi. help
  6. #6  
    That's correct.. for activation (at least GSM phones) you need a SIM with mobile data connection. You can skip the activation and set up Wifi. Not sure if you can create a new palm-prolfe after that on device. Maybe impostah can do also that..

    Read here: Bypass Activation [webOS 2.x] | webOS Nation
  7. #7  
    You can enable dev mode, connect tk wifi and use Impostah to create a profile :-)

    -- Sent from my TouchPad using Communities
    Last edited by Herrie; 10/11/2013 at 02:11 PM.
    HP Veer (daily driver), HP Pre 3, HP Touchpad Proper 4G/LTE (Sierra MC7710), HP Touchpad 32GB WiFi, Palm Pre 2

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