06/23/2013, 08:50 AM
That's why I came here :-). I'd assumed poor coverage, but the coverage in my 76017 zipcode is fairly dense, with 2 major towers within a mile or two, line of sight, as demonstrated by my neighbor's 4 - 5 bars on his Verizon (Motorola?) phone. I was going to buy a $200 Network Extender from the big Verizon store about 3 miles away, but my neighbor showed me his phone and reception, saying I should get a new phone, instead.
It may be possible that there is a hardware problem (antenna issue?) - Is there a way to get a brand new, out of the box, Pre3 repaired?
However, I more suspect that it's some software issue or some setting, or SIM issue, that I need to do. Although I can do a little technical stuff, this is my first cell phone, and I'm an absolute newbie. (Yes, when I pulled the keyboard out, I thunk it was a coffee cup holder ;-) )
1. When the phone arrived, I unboxed it, charged it, Doctored it, and called PagePlus to activate it.
2. Then I logged into my WebOS account (shared with my Touchpad), loaded contacts, loaded Preware.
What details do you need to help?. Assume I am a novice, who doesn't know his right hand from his left.