I haven't had a backup on my Pre 3 in two days, since 8:43am November 19th. Tried to manually start backup several times last night and this morning, all attempts have failed. Anyone else currently experiencing this?
Having same issue on PrePlus (with webOS 2.2.4, also on Pre2 with webOS 2.2.4 and PixiPlus with webOS 2.1.0), seems https deviceid.backup.st.palmws.com/storage/manifest failed at util/curl.jsjsjs $is$ $messages$ $log$ $file$...
However, backup is working on Veer (with webOS 2.2.4) and Touchpad (with webOS 3.0.5)...
Last edited by John Steffes; 11/21/2012 at 10:51 AM.
FrankenPre2 running 2.2.4 trouble-free X 1 year. Daily backups happened at approx 1 AM ET, with last one occurring 11/19. Has always happened on home WiFi network on 5-MB DSL through Linksys router.. Manual backup attempt failed again this AM, and despite reboots of phone. [Edit: Also failed over 3G.]
TP in same situation backed up without a hiccup.
Last edited by davidtm; 11/22/2012 at 10:14 AM.
No trees were killed in the sending of this message, but a large number of electrons were terribly inconvenienced
I made an experimental program that interfaces with the Palm Backups system. It is ugly and not very functional, but it will show you all the files available in your backup store and allow you to download them. The entire file browser thing really is just a side effect for testing if things work. The real purpose is to help people figure out why their backups aren't running. There's some logging done so in case something grinds to a halt you can upload the log and I can look at it. Logs are stored in the same folder as the program.
I know there isn't an upload function, and chances are that uploading is the culprit. But I want to know if people can access their backup store at all.
This program requires .NET Framework 4.0 and Novacom. Novacom is required to pull authentication details from the device so the program can pretend to be the device and log into the backups system. Source code is included if you want to know what's happening.
Very important: If you are going to upload logs, be very sure to sanitize the logs to NOT include your auth details. Look for lines that begin with "Downloading string from https://sta.palmws.com/storageauth" and remove them if you want to upload the logs in public.
To use: Enable Developer Mode, plug in your device to your computer, and open the program. Beneath the warning is the device chooser. Click on "Choose..." and choose your device. Then click on "Log In to Backups" to log in. Note your device must have an Internet connection as well as your computer. After a while (depending on how fast your device responds) an entry named "root" will show in the left pane. Expand it and you can browse the files in your backup store. Click on an item to show its details in the bottom right pane. You can click on the download button to download the selected files from the right pane. Close window to exit.