08/09/2012, 07:42 PM
I recently upgraded from my Pre plus on ATT to a Pre 3. However, when I put the SIM card in the Pre 3 and tried to connect, it would not let me connect to my Palm/HP profile, nor would it connect with a new email address.
I suspect that it would not let me connect to my existing profile because I hadn't yet deleted the entry in my profile for my Pre plus. Is that correct? If so, will it let me connect after I delete my Pre plus entry? Second, if I delete my Pre plus entry, will I still have all my apps and such? (I also have a touchpad on that profile which connected and synced just fine.)
I also suspect that it wouldn't let me connect with a new email address because the SIM card was linked to my existing profile. Is that correct?
Also, if my previous assumptions are correct, is there any way to replace the Dr. Skipped Firstuse profile with my own profile short of completely resetting the phone?
Finally, assuming I have to reset the phone, what is the best way to go about it?