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  1.    #1  
    I bought HP Pre 3 and I wanted to move my user account, but it cannot be done. Do you have any idea what's the problem?
  2. #2  
    I dont know if you have to deactivate your account on your Pre Plus first but have you tried that?
    Back to webOS with my new Touchpad!!!
    Check Out My TouchPad Theme "Paint It Black" http://forums.webosnation.com/webos-...iew-black.html
  3. #3  
    By any chance do you have a TouchPad as well. I have heard of people getting hung up when using a 1.x profile on a TP before activating a 2.x phone.
    I love physical keyboards... but there is two devices that would make me consider a slab, one is something running a full version of Open webOS. The other is an iPhone!!!! HA HA just kidding (about the iPhone that is)...
  4.    #4  
    Quote Originally Posted by OldSkoolVWLover View Post
    By any chance do you have a TouchPad as well. I have heard of people getting hung up when using a 1.x profile on a TP before activating a 2.x phone.
    My account on Pre Plus was erased (self-acting).
  5.    #5  
    I cannot restore my accoount on Palm Pre Plus either.
  6. #6  
    What do you mean by erased? Was it deleted completely as in it doesn't exist anymore?
    Back to webOS with my new Touchpad!!!
    Check Out My TouchPad Theme "Paint It Black" http://forums.webosnation.com/webos-...iew-black.html
  7. #7  
    Back to webOS with my new Touchpad!!!
    Check Out My TouchPad Theme "Paint It Black" http://forums.webosnation.com/webos-...iew-black.html
  8.    #8  
    I can't sing-up to my profile neither on Pre 3 nor on Pre Plus :-(
  9. #9  
    You probably cant see my link yet. But on HPwebOS.com you can manage your palm profile. If you go there and still cant access your account then I'm sorry to say, but it might have been deleted. The only other thing would be to contact HP and see if they can help. I dont know of any other reason for why you cant log in.
    Back to webOS with my new Touchpad!!!
    Check Out My TouchPad Theme "Paint It Black" http://forums.webosnation.com/webos-...iew-black.html
  10.    #10  
    Quote Originally Posted by jsgraphicart View Post
    I tried logging in https://ps.palmws.com/palmcsext/cons...oginPage.iface, it's OK. I can see:
    +420602432171 Palm Pre + UMTS (O2 Germany) IMEI:359958030404103 P7HUG9FA41AP 2.1.0
  11.    #11  
    Quote Originally Posted by jsgraphicart View Post
    You probably cant see my link yet. But on HPwebOS.com you can manage your palm profile. If you go there and still cant access your account then I'm sorry to say, but it might have been deleted. The only other thing would be to contact HP and see if they can help. I dont know of any other reason for why you cant log in.
    How can I contact HP support from the Czech republic. Is there any e-mail suppport?
  12. #12  
    Quote Originally Posted by Badel View Post
    I tried logging in https://ps.palmws.com/palmcsext/cons...oginPage.iface, it's OK. I can see:
    +420602432171 Palm Pre + UMTS (O2 Germany) IMEI:359958030404103 P7HUG9FA41AP 2.1.0
    If you were able to log in on the site, then your profile should still be active. I dont know why you are unable to log in on your devices. Especially on your pre plus, since that is what it is listing.

    Just one more idea that just came to me though, On your devices, do you have cellular data connection of wifi on when trying to log in?
    Back to webOS with my new Touchpad!!!
    Check Out My TouchPad Theme "Paint It Black" http://forums.webosnation.com/webos-...iew-black.html
  13.    #13  
    Quote Originally Posted by jsgraphicart View Post
    Just one more idea that just came to me though, On your devices, do you have cellular data connection of wifi on when trying to log in?
    Cellular data (O2 Czech republic) - it can't be used wi-fi for first sing-up.
  14. #14  
    Quote Originally Posted by Badel View Post
    Cellular data (O2 Czech republic) - it can't be used wi-fi for first sing-up.
    Oh yeah, thats right. I havent had to activate a webOS phone in a while. lol. Well the only thing I can think of is to try and contact HP. Somewhere on their site SHOULD be a customer service number or link. I just think its weird that it wont accept your login info on either of your phones.
    Back to webOS with my new Touchpad!!!
    Check Out My TouchPad Theme "Paint It Black" http://forums.webosnation.com/webos-...iew-black.html
  15.    #15  
    Cannot be a problem with any homebrew apps?
  16. #16  
    Quote Originally Posted by Badel View Post
    Cannot be a problem with any homebrew apps?
    I doubt it. What homebrew apps do you have installed? And on what device are you talking about? Where did you get the Pre 3 and if it is used, was it doctored since you got it?
    Back to webOS with my new Touchpad!!!
    Check Out My TouchPad Theme "Paint It Black" http://forums.webosnation.com/webos-...iew-black.html
  17.    #17  
    I have many homebrew apps and utils but I can't give you some list because I can't sign-up to my profile now... My Pre 3 is like "brand new" - it was bought on eBay as damaged and repaired at SBE Ltd. (Palm/HP Repair Centre in UK).
  18. #18  
    Quote Originally Posted by Badel View Post
    I have many homebrew apps and utils but I can't give you some list because I can't sign-up to my profile now... My Pre 3 is like "brand new" - it was bought on eBay as damaged and repaired at SBE Ltd. (Palm/HP Repair Centre in UK).
    Were you ever able to sign in on your Pre 3? If not then how did you get homebrew and patches on your Pre 3? Im sorry to ask all these questions. I'm just trying to get an understanding of the history of the device. So what I get from what you have said, is that you bought it off of ebay. It was broken so you took it in to have it fixed. Since then you havent been able to sign in?
    Back to webOS with my new Touchpad!!!
    Check Out My TouchPad Theme "Paint It Black" http://forums.webosnation.com/webos-...iew-black.html
  19.    #19  
    I have many homebrew and patches on my account from origin Pre Plus but this account cannot be restored on Pre 3 (another my accounts can be restored on Pre without problems).
  20. #20  
    Quote Originally Posted by Badel View Post
    I have many homebrew and patches on my account from origin Pre Plus but this account cannot be restored on Pre 3 (another my accounts can be restored on Pre without problems).
    You're homebrew apps and patches arent backed up to your Palm profile so they shouldnt restore those after logging in. I really have no idea why your not able to log in so I apologize. If no one else can come in here and help out, I would just try to get a hold of HP if you can.
    Back to webOS with my new Touchpad!!!
    Check Out My TouchPad Theme "Paint It Black" http://forums.webosnation.com/webos-...iew-black.html
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