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  1.    #1  
    Hello there,

    Finally got my Pre 3 off eBay. I am in Vancouver, Canada and had a Palm Pre through Bell Canada. When I put in my Bell SIM card, it asked for an unlock code which I did not have so I had to re-activate my old Pre
    Just got my unlock code, had Bell reactivate my Pre 3. When I turn on my Pre3, it no longer asks for an unlock code but it does ask for my HP WebOS Account. So I attempt to sign in to my existing account and the sign in fails because it can't find a network!!

    Feel like I'm running around in circles. Would greatly appreciate any help from you brilliant folks out there.
  2. #2  
    You have a Bell LTE SIM card? I just got mine in the mail yesterday, unlocked. Put my SIM in, logged into my existing account and everything went as per normal.

    You had Bell activate the Pre3? Seems odd, I had my LTE card from my Veer, and all they did was associate the SIM card with my phone number, there was no "activation" per se, for the phone itself.
    Due to the cancellation of the penny, I no longer give 2¢ about anything. I may however, give a nickel
  3.    #3  
    Quote Originally Posted by sledge007 View Post
    You have a Bell LTE SIM card? I just got mine in the mail yesterday, unlocked. Put my SIM in, logged into my existing account and everything went as per normal.

    You had Bell activate the Pre3? Seems odd, I had my LTE card from my Veer, and all they did was associate the SIM card with my phone number, there was no "activation" per se, for the phone itself.
    Thanks for the reply!!
    My SIM card is just a plain Bell card. That's what the rep at the Bell store gave me.
    My last Palm was the original Pre and didn't have a SIM Card. So the rep had to activate my Pre 3. So they turn it on after inserting the SIM, it boots then asks for an unlock code which I didn't have.
    Had to go back to the seller. But now when I turn on the P3, it skips the unlock code request and asks me to sign into my WebOS account. Which of course I can't do as the phone is searching for a network. A bit baffling.
  4. #4  
    I would suggest finding another phone and make sure the card is definitely activated first.

    Do you see a 3G icon in the status bar, or do you only see reception bars? Also try dialing the customer service number to see if it connects.
    Palm IIIc -> Sony CLIÉ T650C -> Sony TJ-37 -> Palm TX -> Palm Centro -> Palm Pre Bell -> Palm Pre Plus Bell/Verizon Hybrid -> HP Veer -> HP Pre 3 NA -> BlackBerry Classic -> BlackBerry Priv

    It's a Late Goodbye, such a Late Goodbye.

    Need OEM Palm Pre parts? See here
  5.    #5  
    Quote Originally Posted by ToniCipriani View Post
    I would suggest finding another phone and make sure the card is definitely activated first.

    Do you see a 3G icon in the status bar, or do you only see reception bars? Also try dialing the customer service number to see if it connects.
    Thanks ToniCipriani,

    I don't have another phone to check the card but I did call the customer service number from my lan line and the rep confirmed that the card was activated.

    And the 3G icon does not appear in the status bar, I only see reception bars but they are not lit to indicate reception. And I tried the 'contact customer service' option and it doesn't connect. In fact, it doesn't even bring up the phone number pad. Unlike when I choose the 'emergency call' option, which does bring up the phone key pad.

    Your time and consideration is greatly appreciated
  6. #6  
    Please DOCTOR THE PHONE...
    Last edited by GuyFromNam; 05/06/2012 at 04:24 PM.
  7. #7  
    Or call an emergency number (hang up in time if it doesn't bring up the screen).
    Last edited by GuyFromNam; 05/06/2012 at 04:24 PM.
  8. #8  
    My Bell card says LTE right on it. If you want the faster speeds, you might want to think about getting one. They are $5 in the store. ( I haven't tried using a regular SIM card, so I don't really know if those ones work or what the difference is, just telling you what's working for me.)

    nice sig GFN, lol
    Due to the cancellation of the penny, I no longer give 2¢ about anything. I may however, give a nickel
  9. #9  
    Quote Originally Posted by shegasp13 View Post
    Thanks ToniCipriani,

    I don't have another phone to check the card but I did call the customer service number from my lan line and the rep confirmed that the card was activated.

    And the 3G icon does not appear in the status bar, I only see reception bars but they are not lit to indicate reception. And I tried the 'contact customer service' option and it doesn't connect. In fact, it doesn't even bring up the phone number pad. Unlike when I choose the 'emergency call' option, which does bring up the phone key pad.

    Your time and consideration is greatly appreciated
    https://developer.palm.com/content/a...oper-mode.html

    Follow the "Keypad Method", you should be able to bypass Doctor. Just start typing and keypad will show up. Then after you go inside, you can check your data settings.

    After that, doctor your phone and try again.
    Palm IIIc -> Sony CLIÉ T650C -> Sony TJ-37 -> Palm TX -> Palm Centro -> Palm Pre Bell -> Palm Pre Plus Bell/Verizon Hybrid -> HP Veer -> HP Pre 3 NA -> BlackBerry Classic -> BlackBerry Priv

    It's a Late Goodbye, such a Late Goodbye.

    Need OEM Palm Pre parts? See here
  10. #10  
    Quote Originally Posted by sledge007 View Post
    My Bell card says LTE right on it. If you want the faster speeds, you might want to think about getting one. They are $5 in the store. ( I haven't tried using a regular SIM card, so I don't really know if those ones work or what the difference is, just telling you what's working for me.)

    nice sig GFN, lol
    I can tell you there will be no difference. The only thing is the LTE cards has an additional UIM for the LTE network, all UMTS phones will still only use the UMTS part only.
    Palm IIIc -> Sony CLIÉ T650C -> Sony TJ-37 -> Palm TX -> Palm Centro -> Palm Pre Bell -> Palm Pre Plus Bell/Verizon Hybrid -> HP Veer -> HP Pre 3 NA -> BlackBerry Classic -> BlackBerry Priv

    It's a Late Goodbye, such a Late Goodbye.

    Need OEM Palm Pre parts? See here
  11. #11  
    I had a problem with my phone. Needed an unlock code. There is a guide up here that details of how to extract the unlock code from the phone. Once that is put in your phone with an active sim it will connect to Bell no problem. There is no need to even tell Bell you are switching phones.
  12. #12  
    If it's a five-digit number that they want, it could be the MSL. I reverse engineered it from my TouchPad, but I'm not sure if it's the same formula for a Pre 3.
  13. #13  
    Quote Originally Posted by GMMan View Post
    If it's a five-digit number that they want, it could be the MSL. I reverse engineered it from my TouchPad, but I'm not sure if it's the same formula for a Pre 3.
    http://forums.webosnation.com/off-topic/
    Last edited by GuyFromNam; 05/06/2012 at 04:24 PM.
  14. #14  
    Quote Originally Posted by GMMan View Post
    If it's a five-digit number that they want, it could be the MSL. I reverse engineered it from my TouchPad, but I'm not sure if it's the same formula for a Pre 3.


    MSL (Master Subsidy Lock) has nothing to do with GSM.
    Palm IIIc -> Sony CLIÉ T650C -> Sony TJ-37 -> Palm TX -> Palm Centro -> Palm Pre Bell -> Palm Pre Plus Bell/Verizon Hybrid -> HP Veer -> HP Pre 3 NA -> BlackBerry Classic -> BlackBerry Priv

    It's a Late Goodbye, such a Late Goodbye.

    Need OEM Palm Pre parts? See here
  15. #15  
    Quote Originally Posted by ToniCipriani View Post
    Click to view quoted image


    MSL (Master Subsidy Lock) has nothing to do with GSM.
    Whoops. That's the only number I can readily give. I don't know my phones.

    EDIT: Come to think of it, the binary that I reversed from didn't explicitly mention MSL. It's just the source code of apps that asks for the code mention MSL. The actual apps say "diag auth code".
  16. #16  
    i am having a hp pre3 mobile... wen i put mu gsm sim into it ...it is asking for the lock code....i followed the steps from
    Dogbert's Blog: Free Unlocker for Palm/HP Phones
    but did not know what to do after the 7 th step


    please help
  17. #17  
    Quote Originally Posted by adithyan ilangovan View Post
    i am having a hp pre3 mobile... wen i put mu gsm sim into it ...it is asking for the lock code....i followed the steps from
    Dogbert's Blog: Free Unlocker for Palm/HP Phones
    but did not know what to do after the 7 th step


    please help
    Step 6 has you unlock USBPassthrough and put port 1 into "Diag" diagnostic mode... Step 7 is install drivers so your computer can read the diagnostics off the phone... If all of that is good then you can proceed.

    Step 8 is actually querying the phone to get the GSM Unlock code. You must use Dogbert's Unlocker Program which should be in the same folder as all the other stuff you downloaded... You only run one version...

    If your phone is a Pixi, Pixi +, Pre, Pre + or Pre 2 then run "pre_unlock.py"

    If your phone is a Veer or Pre 3 then run "pre3_veer_unlock.py"

    Running the right program gets you the unlock code.

    Reset USB.... Enter USBPassthrough mode, set port 1 for "None" and disable USBPassthrough.

    Put in your SIM and enter the unlock code at the prompt.
    Lumia 1520.3 (the Beastly Unicorn): Windows 10 Mobile

    Windows Central Senior Ambassador

    Mobile Nations Devotee
  18. #18  
    I think that he has a problem in installation of the drivers in step 7. My home PC did not work/ install the drivers when I decided to try the PC at work. This worked and I managed to unlock it.

    I suggest that Adithyan try on another PC in case step 7 fails on one PC

    Also he may have to run step 11 "Unblock and NOT Unlock" - as in my case

    K

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