I'm using an AT&T Pre 3 (but it's unlocked) so I downloaded the Doctor 2.2.4 for AT&T, which also matches my serial number. My computer's OS is Windows Vista.
Originally Posted by RumoredNow
I have read every thread, post and website possible about doctoring. I have the drivers installed, latest version of Java installed, I put my device in that mode with the usb picture on it and the computer says that it has recognized my device as NOVACOM.
The problem is not the doctoring, but opening the file itself. I have tried every solution possible: reinstalling Java, redownloading the file, restarting the computer, etc.