I don't agree. The drama is certainly not major, I'm not sure if this is a drama at all. Sure, there are problems with updates for some people, like on every other platform, too. Remember when one of the first WP7 updates bricked all the Samsung (I think) WP7 phones? Or the iOS 4 update rendering the 3GS almost unusable? That's drama.
So far there are a handful of people who got stuck in a reboot loop (easily fixable) and some people (myself included) who report WiFi problems on 2.2.4.
On the other hand, there are much, much more people who had their Pres updated without problems, you have to keep in mind, that generally only people with problems are the most vocal in update times on the forums, because they seek assistance.
Regarding HP, they only fired the hardware people, the software people are still on board, I believe I read something about 600 people, is that correct? Furthermore, there is currently even an HP employee active here to assist users not getting the OTA update.
Do I sound like a webOS apologist?
Happy Holidays everyone!