Hi guys, just a quick query-
this afternoon I took my Pre 3 out of my pocket and I noticed the keyboard stopped sliding to it's full extension- it sort of gets to the top 3rd of the top row of keys and stops. As such the backlight on the keyboard isn't turning on...
I tried to push the top half of the phone up more, but was fearful of breaking it so I stopped. The right side of the top half of the phone seems to move fine, something on the left side of the device is stopping it from fully sliding up.
Any ideas as to what it could be? Should I attempt to remedy that myself, or is it worth sending off to HP?