10/19/2011, 06:22 AM
Hi folks! there is a biiiig problem with my Pre 3 T_T:
The pre 3 was an at&t one and its serial number is W3BD1XXXXXXX. The original webos is 2.2.0, after one day use, i select the Secure Full Erase button, tried to clear my phone and update to the 2.2.3. However, after the erase process, my phone restarted and frozen in a language selecting panel.
So I downloaded the webosdoctor from the Main Page - WebOS Internals according to my phone SN, the file I downloaded is "webosdoctorp223mantaatt.jar",which I think is a right one to my phone.
The following actions were:
1, Turn Pre 3 off;
2, Turn on the webos doctor on PC(win XP);
3, Press the "volume-up"-key and hold it pressed;
4, Insert other end of usb-power-cable into PC;
5, A USB icon was appeared on the smartphone screen;
6, Release "volume up";
7, The NEXT button of the webos doctor on pc screen was lighted up;
8, Then there was a downloading symbol and the process is 1%, it said: "don't disconnect your device".
9, And after a few seconds, there was an error that" we were unable to reset your device".
10, Oh My God! Help.
Online waiting for solution.