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  1.    #1  
    Hi folks! there is a biiiig problem with my Pre 3 T_T:

    The pre 3 was an at&t one and its serial number is W3BD1XXXXXXX. The original webos is 2.2.0, after one day use, i select the Secure Full Erase button, tried to clear my phone and update to the 2.2.3. However, after the erase process, my phone restarted and frozen in a language selecting panel.

    So I downloaded the webosdoctor form the Main Page - WebOS Internals according to my phone SN, the file I downloaded is "webosdoctorp223mantaatt.jar",which I think is a right one to my phone.

    The following actions were:

    1, Turn Pre 3 off;
    2, Turn on the webos doctor on PC(win XP);
    3, Press the "volume-up"-key and hold it pressed;
    4, Insert other end of usb-power-cable into PC;
    5, A USB symbol was appeared on the smartphone screen;
    6, Release "volume up";
    7, The NEXT button of the webos doctor on pc screen was lighted up;
    8, Then there was a downloading symbol and the process is 1%, it said: "don't disconnect your device".
    9, And after a few seconds, there was an error that" we were unable to reset your device".

    10, Oh My God! Help.
  2.    #2  
    Anyone there?
  3. #3  
    What happened dude? Any prgress? Same thing happened with me. : (
  4. #4  
    Quote Originally Posted by palmobs View Post
    The following actions were:

    1, Turn Pre 3 off;
    2, Turn on the webos doctor on PC(win XP);
    3, Press the "volume-up"-key and hold it pressed;
    4, Insert other end of usb-power-cable into PC;
    5, A USB symbol was appeared on the smartphone screen;
    6, Release "volume up";
    7, The NEXT button of the webos doctor on pc screen was lighted up;
    8, Then there was a downloading symbol and the process is 1%, it said: "don't disconnect your device".
    9, And after a few seconds, there was an error that" we were unable to reset your device".

    10, Oh My God! Help.

    I didn't go through this though.

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