09/29/2011, 01:40 PM
I ordered online from CW, never received confirmation email, gave them a call, they told me vodafone system is down, after 3 days called them again, they processed it. (meanwhile : hp pre 3 got sold out, and £13 contract discontinued) After receiving my phone, vodafone never activated my nr. Went in store to CW, at the counter the guy was on the phone a hour and a half to CW customer service and vodafone help line to activate my account. They lost my details, they told me to hand my pre 3 back and they do a new contract because vodafone does not want to activate the £13 contract.
I asked the CW employee, what is he going to do if I walked out the door with my pre3...and forget about my contract and have a free phone, he laughed and said... The you will have a free phone.
So any 1 know, if I will have any consequences? Vodafone knows my name only and that I got a pre3 thru CW. CW does not take any action.
Unless I never ever will go back to vodafone all my life..they won't to a squat?
What's your thought on this?