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Repair a broken screen

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Old 01/22/2012, 03:33 PM   #21 (permalink)
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You can't. HP will not fix it and there are no independent repair centers in the United States. You'd have to send it to Germany (based on other posts I've read) and pay huge shipping costs each way along with the cost of repair to get it done. More than you probably paid to buy the phone in the first place.

Sell your Pre 3 part-by-part and use that money to buy a new one! There are NO parts sellers out there and you can easily make a LOT more money selling for parts than you can selling your phone whole...and you could actually profit from it enough to get a new Pre 3 and have some extra money afterward!

DO NOT SELL YOUR BROKEN PRE 3 WHOLE! You're losing out on a ton of money if you do!
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Old 01/29/2012, 03:11 PM   #22 (permalink)
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I am now faced with this problem, any one found any kind of a soloution. i am based in the UK
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Old 02/28/2012, 11:03 AM   #23 (permalink)
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Ok.. I am now faced w/ this issue & the woman isn't allowing me to spend more on a phone due to a tight money situation (apparently)

SO: Contacted American HP Support - Told me to contact UK's support. Contacted UK's support, qouted me 135 Pounds for the repair of the glass & they wouldn't accept it anyway, cause I bought an american phone.. So, contact America... Then I contacted America, and they said to contact where I bought it from, as they can't help me... Contacted Brilliantstore off Amazon ( and so far no response)

Went to other online (Custom Cell phone repair shops) Most people don't have any parts. I believe people will assumingly get some parts in for the future, but the phone is still new...?

SO Here is my new thought... How do I replace the glass myself? I have access to a Laser cutting machine where I can put in plexiglass (of any thickness) and have it cut precision wise. I also have bought the Screen cover for the pre 3.

Does anyone think this would be an adequate fix? Would it look ok? To replace that beauiful glass w/ plexi glass? and is it possible?
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Old 02/28/2012, 11:39 AM   #24 (permalink)
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On another note.. Whomever I talk to that can repair cellphones online.. have come out and said: That no repairs are available. I did get lucky and talk to a complete *** who informed me that If I send my phone to someone in the UK & they put their sim card in it.. The HP @ UK will repair the phone for the price I was qouted: 135 pounds.

Still that is probably as much as it would cost to get a new phone at this point..

So I'm in a difficult position
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Old 02/28/2012, 01:22 PM   #25 (permalink)
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Originally Posted by chrestomanci View Post
Update:

I started an insurance claim, and it took ages to process, mainly because the company processing the claim did not have an entry for the HP Pre3 in their computer system, so they could not process the claim. As a result of this and other problems they have only just finished processing the claim.

The outcome (for me) is that they have no spare phones to give me a replacement, and no spare parts to repair my phone, so they decided to give me an Android phone instead (HTC Desire S), which I have accepted, so I guess I will be leaving the Pre community, and joining android instead.

I am also left with some redundant Pre accessories. Does anyone in the UK want to buy a touchstone charger?
OR
You could sell the HTC Desire S and then buy another Pre 3 .....
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