Hi! I own an HP Pre3 and it fails since i get it out of the box,
It restarts when the screen in turned off.
I've doctored it 5 times, and still happens the same, the only solution I found is that while the cellphone is in exhibition it will not shutdown or restart, but of course it reduces dramatically the battery life, and obviously is a problem when the phone is in the pocket, hahaha.
When I answer a call an leave a phone away for a while, instead of the phone turning off the screen, it restarts.
If I turn on the phone and I do not use it, after some hours it will turn off. But if use it and do not let the screen to turn off it will work just fine. If I use the phone and after some time I stop using it, the screen turns off, and it locks (which is normal), but If I don't unlock it before 10 minutes or less, if will restart or shutdown automatically.
first I posted this in the developer forums al palm.com, then after a days, I have no response so I sent and email to email@example.com, and also no answer. Then I sent this to Chuq and Ben to see if someone knew who to speak with, Ben told me maybe it was a hardware issue, and that I should talk with the support guys, but they do not support pre3, and yesterday I was told to talk to someone in the UK, but since I am in Mexico, it will be difficult and expensive to send it to repair... Also I do not have an caress to send my pre3, but anyway... If someone could make an app for the exhibition mode that allows to ask for an "unlock" before getting out of exhibition and put the LCD backlit off, I will pay for that, and I be very glad.
This has been my nightmare since it get it out of the box.