Pre3 stuck on the USB logo

stephan71 · 09/12/2011, 06:05 AM

Hello, I've just received my Pre3 but it seems something is wrong.

When I started it for the first time and ever since, the HP logo comes up for 5 seconds and then the USB logo appears and the phone doesn't want to know anything. You can't switch it off, you need to take the battery out.

I've try to reset it with Webos doctor, it does its job but after the 100% is complete, the phone reboots and I get stuck with the same USB logo again.

Any ideas or similar experiences ??

Thanks

In-Game · 03:11 AM

Well sounds like you have to doctor your device.

How to do this.

And if this doesn't work... and it is charged as Jozz sais...
Returning it is the only option I am afraid.
Or you could check if the volum up button or the R button is stuck?

Jozz · 09/13/2011, 03:03 AM

Did you charge the battery?

09/12/2011, 06:05 AM	#1 (permalink)
stephan71 Member Join Date: Aug 2011 Posts: 8 Likes Received: 0 Thanks: 1 Thanked 0 Times in 0 Posts	Pre3 stuck on the USB logo Hello, I've just received my Pre3 but it seems something is wrong. When I started it for the first time and ever since, the HP logo comes up for 5 seconds and then the USB logo appears and the phone doesn't want to know anything. You can't switch it off, you need to take the battery out. I've try to reset it with Webos doctor, it does its job but after the 100% is complete, the phone reboots and I get stuck with the same USB logo again. Any ideas or similar experiences ?? Thanks
	Liked by

09/13/2011, 02:59 AM	#2 (permalink)
In-Game Member Join Date: Oct 2010 Posts: 6 Likes Received: 0 Thanks: 1 Thanked 1 Time in 1 Post	Well sounds like you have to doctor your device. How to do this. And if this doesn't work... and it is charged as Jozz sais... Returning it is the only option I am afraid. Or you could check if the volum up button or the R button is stuck? Last edited by In-Game; 09/13/2011 at 03:11 AM.
	Liked by

09/13/2011, 03:03 AM	#3 (permalink)
Jozz Member Join Date: Feb 2007 Location: The Netherlands Posts: 105 Likes Received: 10 Thanks: 10 Thanked 8 Times in 6 Posts	Did you charge the battery?
	Liked by

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode