I am referring to the topic of Ruby's promise of doing "something special" for "those people" and since "those people" are mostly on Sprint and we haven't heard anything much since from HP about this promise, I suspect we will hear something around new hardware announcement (if anything at all) from HP to the likes of : "sorry we wanted to do something special but since we couldn't reach a carrier agreement with Sprint, we were unable to fulfill this promise, so sorry, but feel free to shell out termination fees and buy our new hardware on X carrier as our new hardware is so great". This would be consistent with their inability to be upfront with their existing base.
Originally Posted by OldSkoolVWLover
Or maybe they won't say anything at all but hope to bury it under their press about the new devices, since Ruby seems to feel existing webOS base is practically non-existent, although I notice he felt free at his press conference to trumpet webOS win from enthusiastic fans in Laptop Mag poll.
And if I sound disappointed I am. Mostly because I increasingly suspect HP does not "get" that Apple wins in the ecosystem because it supports its customers--that the consumer buy-in to the "experience" is also based on the lifecycle of the device and what happens when one needs to reach out to HP for customer support.
But I'm open to having my mind changed in the next month.
Engadget: So the original devices... they're not getting an update?
Jon: No. But we're going to do something special for those people.
Palm rep: We want to support our existing customer base.
Jon: We'll do something. The older devices simply don't have the horsepower.
The Engadget Interview: Jon Rubinstein and Steven McArthur talk webOS on PCs, 'Music Synergy,' competition, and more -- Engadget