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  1.    #1  
    Everyday I'm unplugging the battery to reset my device. I've only had the phone for 3 weeks. It continually goes to a black screen and you can't power it on or do a hard reset unless you take out the battery. Any ideas as to what is causing it?
  2. #2  
    You don't happen to have the plastic temporary screen cover that comes with it on the device do you? If you do, please remove it.
    Achill3s' Palm Pre: Modded and patched to death!!
  3.    #3  
    Quote Originally Posted by caj2008 View Post
    Your power button is broken. Take it back to the store
    Thanks I will be doing that tomorrow.
  4.    #4  
    lol. Thanks for your suggestion, but no I do not.
  5. #5  
    If you have sprint i suggest you do take it to the store and tell them your problem and if you have the insurance they will usually give you the phone free of charge. I had my touchscreen fail and I did the same thing and they were great with me in fixing the problem.

    Do not call sprint customer service as they can not help you and they even sent me to the wrong store.

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