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  1.    #1  
    Before I begin getting picky, I want to say that after using it for a few days I think overall the treo is one sweet gizmo (how’s that for tech talk?). But since they are not giving them away, I want to raise some questions.

    Fit and Finish (I). The sensors below the screen seem not to be precisely aligned (at least on my current copy). For example, Handspring supplies a “Register your treo” to-do with a note. I can press down very precisely on the center of the note icon as often and hard as I want, and nothing will happen. But if I press just slightly to the left of the icon the note will open consistently. Similarly, pull up the on-screen keyboard (admittedly something I am not likely to do often). Then try quickly tapping across an entire row of letters. When I do this, at least once per row a letter fails to register, even though it appears to me that I hit it pretty dead center. I think it tends to be the same keys each time. I never had this problem with my Visor. Is anyone else finding this?

    Fit and Finish (II). The keys are certainly small and close together. As a result, you feel the desired key in the center of your thumb pad, but also feel the adjoining keys around the edges of your thumb. You then push the desired key into a “valley” generated by the adjoining raised keys. On the first treo I bought, the degree to which the keys were raised above the body varied, sort of like am amphitheater. That is, the closer you got to the center of the top row (letters t and y) the closer the keys were to being almost flush. This may sound really picky, but I found this really threw me off psychokinetically (made me stutter so to speak) when the sense impressions to my thumbs varied by even this amount, given the tight spacing and small size of the keys. I exchanged it for another one, which was better but still not completely uniform. Is anyone else experiencing this?

    Underutilized Jog Rocker. Within the to-do and memo applications it could be used to scroll among items within a page. Then pressing the selected item could edit or open it, with the jog being used to move among the edit items. Instead the rocker just duplicates the page-up/down keys, which are already duplicated by arrows or scroll bars on the screen. A pity of wasted opportunities.

    Wrist Strap? There is a small pin through a recessed slot in the upper left of the treo, that looks like it would be for a wrist strap (or am I going to feel really stupid when someone tells me what it is really for). But none is supplied and the user’s manual seems completely mute on the topic. I think a strap would be a good idea, as a backup in case it gets knocked out of your hand.

    Even More Minor. Because the front bottom is beveled in, if you lay the treo down on a desk and try to press any of the function keys along the bottom, the device jumps – you need to hold it down or in your hand to do this. The design looks sleeker, but is less functional.

    This is my first posting to any discussion group (old geezer that I am at 53), so let’s hear a big round of applause. I have found reading the discussions here at VisorCentral so useful (including saving $150) that I felt I should begin contributing my two cents as well.
  2. #2  
    Originally posted by marco
    Fit and Finish (I). The sensors below the screen seem not to be precisely aligned (at least on my current copy). For example, Handspring supplies a “Register your treo” to-do with a note. I can press down very precisely on the center of the note icon as often and hard as I want, and nothing will happen. But if I press just slightly to the left of the icon the note will open consistently. Similarly, pull up the on-screen keyboard (admittedly something I am not likely to do often). Then try quickly tapping across an entire row of letters. When I do this, at least once per row a letter fails to register, even though it appears to me that I hit it pretty dead center. I think it tends to be the same keys each time. I never had this problem with my Visor. Is anyone else finding this?
    Sounds like you need to reset your digitizer. Launch the Prefs program. From the top-right menu, select "Digitizer" and follow the instructions. Tell me if this does or doesn't fix your problem.
    Jeff
  3.    #3  
    Jeff,

    That did indeed work! Thank you very much.
  4. #4  
    i have found another flaw, but it may be limited to my treo (third one after two handset speaker failures):

    when i close the lid on my 180, the "p" key activates. for example, if im in the datebook when i close the lid, a new entry is created and the letter "p" appears.

    anyone encounter this problem? it could just be the hinge.

    -kO
    ---
    keepOnkeepingOn
  5. AdamK's Avatar
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    #5  
    KO,

    I had a similar problem. When I would snap the lid shut, the space bar would be triggered. It only happened when I let the hinge's spring-action pull it shut. If I closed it by hand, it wouldn't happen. (I hope that distinction makes sense - the former is a type of action if you were closing it with one hand; the latter is more of a two handed operation).

    I ended up getting a replacement.
  6. #6  
    Yesterday night I encountered another problem with the Treo current design.

    As I was walking though campus at night I wanted to send an SMS. There was little light around, so I switched on the backlight, only to realize I can't see the keys on the keyboard, DAA. Well an essential feature of cellular phones is the ability to use them in darkness.

    I will be looking for a small led to mount on the Treo. Any suggestions?
    If some third party would release the Treo keyboard rubber keys transparent instead of the black ones, I may open main and replace the keys as well as add a led underneath to light it up, when the backlight is switched on.

    Well I guess nothing is perfect,

    Niv
  7. #7  
    I've got to agree 100% with that one. I've had no physical problems with my Treo from the beginning-- no keys activated when closing the lid, no earpeice probs, no battery life problems, nothing that others seem to have. But like *everyone* else, I can't read the damn keyboard in the dark. It makes for some very dangerous driving, believe you me. If someone put out a kit to illuminate the keyboard, I'd buy it in a heartbeat.
  8. #8  
    I've had my Treo for about a month now (actually, I'm on my second one - - the first one was replaced by HS due to a minor defect), and I think its great. Overall, I'm very impressed. Nonetheless, there is always room for improvement. So here is my wish list for future improvements (ranked in order of importance):

    1. First and foremost, pump up the VOLUME! This is my number one gripe about the Treo. In a quiet room, the phone volume is acceptable. However, if there is any background noise at all, like road noise while driving, it is almost impossible to hear a conversation. I hope that HS will give serious consideration to beefing up the volume on future production. Ditto for the volume when using the earbud or a headset. I'm sure that years of attending concerts in the 70's and 80's haven't helped my hearing any, but HS needs to realize that old rock and rollers buy Treo's too.

    2. Similarly, pump up the volume on the speaker phone. This is a great feature, but the volume is so low that it is difficult to hear the person on the other end if the phone is more than a foot or two from your ear. My previous phone was a Nextel/Motorola i1000 plus. It had an awesome speaker phone. Very loud. You could set in the middle of a large conference table and everyone could participate without much problem. The Treo speakerphone pales in comparison. In a moving car with road noise, the speakerphone is of little use beyond about 6 inches from my ear.

    3. There needs to be a better way of letting you know when you have received a voice mail or SMS message. Unless you are present when the phone initially rings to let you know of the incoming call or SMS, the only way to find out if you have a message is to open the lid and activate the screen. My i1000 plus had a great way of solving this. When I received a voice mail or text message, the phone would give a short ring every 15 minutes or so to let me know that a message was there. While sometimes this was annoying, I know that I very rarely failed to realize that I had received a message. Perhaps HS could install a similar feature with options to vary the ring intervals and turn this feature on and off.

    4. Beef up the vibrate feature. If the Treo is in a coat pocket or belt clip, it simply does not vibrate with sufficient intensity to alert you to the call.

    5. While they're at it, increase the volume of the ringer. Its a little weak.

    6. Finally, I would like to see a sturdier casing on the Treo. Typically with my previous cell phones, I would just throw them in the seat next to me in the car. Inevitably, they would crash against the door or onto the floor with a sharp turn or sudden stop. I haven't had the heart to subject my Treo to the same punishment yet, although I suspect that it is just a matter of time before this happens. I realize that a sturdier case would add weight, but I would be willing to sacrafice some additional weight for the security of knowing that my investment isn't going to be smashed to bits the next time I'm running out to get a gallon of milk.

    Don't get me wrong, I think this is a great toy. And one thing is for certain, I doubt that I could ever go back to carrying a separate phone and PDA again.
  9. #9  
    For all of you concerned about using the keyboard in the dark also check out the following thread:
    http://treodiscussion.visorcentral.c...threadid=22781
    <IMG WIDTH="200" HEIGHT="50" SRC=http://www.visorcentral.com/images/visorcentral.gif> (ex)VisorCentral Discussion Moderator
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