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  1.    #1  
    Like most, I ordered my Treo at 7am on Monday morning, and am waiting for it. To pass the time, I've been browsing the tutorials and documentation Handspring has posted, and have noticed a potentially fatal flaw for a business user of the phone.

    There seems NOT to be an option to mute the microphone when a call is in progress! Every cell phone on the planet can do this, and is a requirement when participating in conference calls when on the road (road noise reeks havoc on other con call participants).

    Has anyone actually gotten the Treo, and checked to see if it has this ability?

    B
  2. #2  
    Well, you can definitely put somebody on Hold, but I wonder if you can still hear them when you do--I doubt it, Hold is usually so you can bring a 3rd party on the line...

    Lord, I think you're right, I can't find any information about Muting. Silly Handspring, this is a must have feature!
  3. #3  
    I always wonder what the Mute button on my phone do. What exactly does is do? Couldn't you accomplish something similar by turning down the mic volume?
  4. #4  
    While I'm not certina on this, I'm almost positive I remember seeing a big mute buttun on the screen when a call is in progress. Or was that jsut on the parafone... hmmph.
    -Michael Ducker
    TreoCentral Staff
  5. #5  
    Originally posted by miradu2000
    While I'm not certina on this, I'm almost positive I remember seeing a big mute buttun on the screen when a call is in progress. Or was that jsut on the parafone... hmmph.
    The treo tutorial has a nice shot of the active call screen: click phone and active call screen. No mute.
  6. #6  
    You can get headsets that have mute buttons built in. I would think if you were using a cell phone for a conference call, a headset would be a must anyhow. I think mine is a Platronics or something like that.
  7. #7  
    And off course you can allways still do the finger on the mic. trick..
    <IMG WIDTH="200" HEIGHT="50" SRC=http://www.visorcentral.com/images/visorcentral.gif> (ex)VisorCentral Discussion Moderator
    Do files get embarrassed when they get unzipped?
  8.    #8  
    The Treo is years in the making...incorporating the most advanced technologies yet deployed in mobile communications...will change the world as we know it...

    ...and put your thumb over the little hole to mute the mic...

    <grin>

    Thanks for all the suggestions - a headset with a mute button it is...

    B
  9. #9  
    The VisorPhone had the same problem. I ended up getting a Plantronics earbud which has a mute switch on it. I'm surprised that this problem was not fixed for the Treo.
  10.    #10  
    Originally posted by dogsntractors
    The VisorPhone had the same problem. I ended up getting a Plantronics earbud which has a mute switch on it. I'm surprised that this problem was not fixed for the Treo.
    Which model Plantronics? What I am finding is (a) only Nokia 3300-compatible handsfree sets work with the Treo; (b) you can't find a Nokia-3300 compatible with a mute button! One-answer, yes. Speaker volume? Yes. Mute, no.

    If you have found one with a Mute which works with the Treo, I'd be VERY greatful...
  11. AdamK's Avatar
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    #11  
    I purchased a Sony Wisp.Ear headset for my Treo and it definitely did not work. As soon as the call connected, it would hang up.

    I've seen in another thread that Nokia 3300 series headsets do work.

    I've been interested in the Plantronics M145 but the Nokia version M143-N1 (I believe) does not have muting. It's also not available yet.
  12.    #12  
    Originally posted by AdamK
    I purchased a Sony Wisp.Ear headset for my Treo and it definitely did not work. As soon as the call connected, it would hang up.

    I've seen in another thread that Nokia 3300 series headsets do work.

    I've been interested in the Plantronics M145 but the Nokia version M143-N1 (I believe) does not have muting. It's also not available yet.
    I had the same problem with another Plantronics I had with the Treo - as soon as you connected, it would hang up. Sigh.
  13. Andreas's Avatar
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    #13  
    Using the Hold function works in a way, they cant hear you but on the other hand you cant hear them.

    /Andreas
    Last edited by Andreas; 03/04/2002 at 12:16 PM.
  14. #14  
    Originally posted by dogsntractors
    I ended up getting a Plantronics earbud which has a mute switch on it. I'm surprised that this problem was not fixed for the Treo.
    The headset that came with my Treo HAS a mute button on it for this function. It is a "momentary" button meaning it only mutes while you are depressing the button. The button is located in the same area as the microphone on the cord.
  15.    #15  
    Originally posted by george_vc


    The headset that came with my Treo HAS a mute button on it for this function. It is a "momentary" button meaning it only mutes while you are depressing the button. The button is located in the same area as the microphone on the cord.
    My Treo headset has a single button, but it is the 'one touch answer/hangup' button. I have not tried to hold it down to see if it keeps the call live, but mutes the mic... hmm. Let's see...
  16. #16  
    Hold on, if the Hold function, which is decidedly controlled by the software, can mute the mic and speaker, is it possible to write a hack which can mute only the mic?

    And if the headset button activates a temporary mute when held, maybe a hack can be written such that pressing the button toggles mute, and holding the button for a second or so answers or hangs up?
  17. #17  
    Originally posted by GregGaub
    Hold on, if the Hold function, which is decidedly controlled by the software, can mute the mic and speaker, is it possible to write a hack which can mute only the mic?
    I'd say that would be possible...

    Originally posted by GregGaub
    And if the headset button activates a temporary mute when held, maybe a hack can be written such that pressing the button toggles mute, and holding the button for a second or so answers or hangs up?
    I think the button on a headset is a physical button that actually disconnects the mic...
    <IMG WIDTH="200" HEIGHT="50" SRC=http://www.visorcentral.com/images/visorcentral.gif> (ex)VisorCentral Discussion Moderator
    Do files get embarrassed when they get unzipped?
  18. #18  
    Has anyone confirmed that you can actually mute an active call (mute in the traditional sense not just putting the call on hold) within the device (i.e, not just from a hand's free mic that happens to have this feature)

    How stupid is this if they left this feature out? If so, anyone know if they might have it in the next product rev (180c)
  19. #19  
    Originally posted by bbattles

    How stupid is this if they left this feature out? If so, anyone know if they might have it in the next product rev (180c)
    180c? Whats that? I havent heard of that model yet?
    <IMG WIDTH="200" HEIGHT="50" SRC=http://www.visorcentral.com/images/visorcentral.gif> (ex)VisorCentral Discussion Moderator
    Do files get embarrassed when they get unzipped?
  20. #20  
    oops - the original shorthand for the color device was the "180c" which is now called the 270, to be released later this summer

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