i've had the palm for about 2 wks and im always playing music. yesterday i dropped from 2 ft and now the sound is not working nothing is! ive tried resetting it with the orang sym and r keys but that did not help or moving back and forth the ringer button. was it because i always had the music turned up all the way. also when i was playing a song on youtube and i was turning the volume down the little icon was doing something weird. please help