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  1.    #1  
    I am getting a new Pre today due to cracked screen issues. Palm has shipped a new one to me...My question is, what is the order of the steps to take to switch. I have backed up my info using sync toy. Do I swipe the old phone first, then activate the new, or do I activate the new phone, then swipe. Do I swipe the info from the computer or is there a way to do it on the phone itself? Any suggested would be appreciated!
  2.    #2  
    Also, does anyone know if you can keep the original battery and chargers when shipping back to Palm?

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