I got this from SlashDot. Interesting reading as Palm tried to overcome some recent blunders and attempts to re-invigorage their lineup.

From the story headline: " The Pilot (later PalmPilot and finally just Palm) saved Palm Computing. Before the release of the Pilot, the company was subsisting (barely) on revenue from connectivity packages for HP PDA's and a version of Graffiti for the Newton. This was because its first PDA hardware product had failed under the weight of feature creep and design by committee.

Here's the full article: http://siliconuser.com/?q=node/17