Page 1 of 5 12345 LastLast
Results 1 to 20 of 85
  1.    #1  
    http://www.engadget.com/2007/08/23/p...r-open-letter/

    Nothing Earth shattering, but it shows they are listening.
    Last edited by ScaryHumor; 08/23/2007 at 08:25 PM.
    I find it sad/odd that people ask to be thanked. How genuine is it when you have to ask? It's like forcing your kid to call Grandma, to thank her for the new underwear she sent for their birthday.

    "To me, clowns aren't funny. In fact, they're kind of scary. I've wondered where this started and I think it goes back to the time I went to the circus, and a clown killed my dad.Ē
    -Jack Handy, SNL-


  2. #2  
    And he still didnt say anything worth noting.
    ~ ScandaLous ~
  3. #3  
    Quote Originally Posted by scandalex View Post
    And he still didnt say anything worth noting.
    Ummm yes he did : http://blog.palm.com/palm/2007/08/thanks-engadget.html
    Technological superiority has never won a product battle. If that were the case we would all be flying in supersonic Concordes and using Apple computers.

    The key to winning the battle is a combination of price, convenience, marketing, sound business model and a bit of luck.
  4. #4  
    Quote Originally Posted by Ehsan View Post

    I already read that and stand by what I said; he didnt say anything worth noting..IMO.

    Besides, actions speak louder than words.
    ~ ScandaLous ~
  5. #5  
    Colligan said he forwarded it to every member of the Palm executive staff. Treocentral member "Jas O" said he would forward it to Bono & Elevation partners, as well. This should stir the pot and get the creative juices flowing.
  6. #6  
    Engadget open letter to Palm

    Ed Colligan's response:

    Thanks Engadget


    Dear Peter, Ryan and Joshua:

    Thank you for the very thoughtful post about Palm. I really appreciate the fact that you guys and others care enough to take the time to write such a comprehensive list of actions. I forwarded it to our entire executive staff and many others at Palm have read it. Although I canít say I agree with every point, many are right on. We are attacking almost every challenge you noted, so stay tuned. Letís remember that it is very early in the evolution of the smartphone and there is enormous opportunity for us to innovate. We have only just begun to fight!

    Thank you for taking the time to write. I really do take your comments to heart and I know the team at Palm is totally committed to delivering the best mobile computing solutions in the world.

    -Ed Colligan
    The Official Palm Blog
  7. #7  
    I didn't get anything out of this.

    They just sent me a 680 survey - I own a 700p.
    I ponted out that the survey was misdirected and also took the opportunity to remind them they really screwed up the MR update.

    So not only do they not communicate well with their customers, (the MR fiasco) when they decide to communicate, they're not sure who to direct the communications to.

    Regardless, I love my Treo, but really think they need to get their act together.

    Good Luck
    iPhone 4S
    Former Treo & Storm Owner
    Cigar Lover
  8. #8  
    Ed's been saying this type of thing for years. Stay tuned indeed folks for the status quo!! More of..... well.... just little increments above the same ole same ole.
  9. #9  
    Let's hope that the Linux Palm platform will give Palm the flexibility on the hardware platform. I have a feeling that POS 5.x is limiting them in more ways then just multi tasking and the laundry list of other problems with it.

    or they are just ****ed... hard to tell at this point.
    Iím a lucky man to count on both hands
    The ones I love..

    Visor Pro -> Visor Edge -> Treo 180 -> Treo 270 -> Treo 600 -> Treo 650 -> T|T2+SE T68i -> Treo 600 -> T-Mobile MDA -> Treo 755p -> Treo 800w -> Treo 755p -> PALM PRE -> Palm Pre 2 -> HP Palm Pre 3

    Twittering about
  10. #10  
    Last edited by ncc1701p; 08/24/2007 at 12:51 AM. Reason: Edited for Spartaaaaaaaaaaaaaaaaaaaaaaaaaaa
  11. #11  
    What I'd really like is a new Treo with:
    1) Same shape and keyboard of 680
    2) 3G with HSDPA
    3) WIFI
    4) Linux core

    That's enough for me, since I really really like the aesthetics of the 680. Maybe just a bit slimmer, but that's ok anyway.
  12. TazUk's Avatar
    Posts
    689 Posts
    Global Posts
    719 Global Posts
    #12  
    Quote Originally Posted by ncc1701p View Post
    This just in.......
    Not really, as this thread is about Ed's response and both those links have already been posted
  13. #13  
    I decided it was about time for me to remember that despite it all, I still am a Treo fan.

    http://treocentral.com/content/Stories/1317-1.htm
  14. #14  
    and if they somehow would make the darn thing less bulky and less heavy i'd be a fan again too! oh, it would also have to work without the resets.

    (and it would have to have a larger and higher resolution screen)
    Blackberry Pearl (AT&T), Apple 3G iPhone,
    owned and used: Treo 750 (WM5, Cingular)
    T680 unlocked (T-Mo), T700wx, T700w, T650, T600
    ppc6600, i730, htc mogul, BB Bold, Curve
  15. #15  
    I look at this whole situation and think of USWest (Currently Qwest). Back in the day they were horrible if not herendous in the phone business (In Arizona). If not they were even more herendous in their customer service department. Well after many years they really got on the gun and did a total 180 in every aspect where they failed at. All I can do is sit back and watch on the audience to see if Palm can pull this off. I've been a PalmOS user since the Visor(Phone) days and its been a fantastic ride but it's time to grow up or get out. Best of Luck to Palm and hope they can reclaim the market.
  16. #16  
    I've had a Palm since the Pilot 5000 back in the day, so i'm very loyal to the PalmOS. I think now though it's mostly due to the fact that i've got so much money tied up in after-market software. Which the dev community and the plethora of 3rd party apps to make the Treo do stuff others simply can't is another plus for PalmOS.

    BUT i'm stick with my treo650. It's not because i'm so in love with it that i don't want to upgrade, it's just that there's nothing better enough to upgrade to. I want my 480x320 screen back (zodiac days), wifi, and a 2 meg camera. If i could get those, my 650 would be on ebay in 2 seconds.

    This new Treo 800 thing we've seen seeing in my opinion is a step backwards. Smaller screen, smaller keyboard. No thanks. It's a kids phone, an introduction to smartphones. Where's the real MAN's next Treo ? I'd even switch to sprint to get it !
  17. #17  
    Engadget is falling all over itself for actually getting a written response from Palm, giving it "a lot of credit for listening". Fine, I'll extend a little credit, but I'll reserve the bulk of my "credit" extending and praise once I actually see some meaningful progress on the issues raised. Listening in this case, to me, doesn't mean so much a written response, but real action that addresses the issues. And I (nor the market) won't wait much longer...
  18. #18  
    Heck, we here on the Treo Forums have been saying the things that Engadget encapsulated very nicely in their letter for years now.

    I am beyond getting excited about the fact that Colligan read it and forwarded it to all their executives.

    I want to see real results. As for the Palm Blog, it started off ok, but slowed to a whimper. The last few posts have no interest to most of us.
    PDA Lineage: Sharp Wizard, PalmVx, Tungsten, Treo 650, Treo 750v
  19. webedc's Avatar
    Posts
    492 Posts
    Global Posts
    510 Global Posts
    #19  
    Let's cut Ed Colligan/Palm a little slack. We can't expect Ed/Palm to come up with a rebuttal to every point in the article - at least not in a couple of days.

    I do agree that actions speak louder than words. Palm had stepped in the right direction several times but eventually ended up spinning all over. Hopefully it's different this time.
    T R E O s t i l l R O C K S - to a certain extent
    Current: AT&T Tilt/HTC 8925/Kaiser
    Retired: AT&T Treo 750, VZW Treo 650, 700p, *700w, *700wx (* = loaner phone from Palm)
    Tried: AT&T Samsung Blackjack i607
  20. #20  
    Yawn. Let's not forget that this isn't the first open letter to Ed. It's more than 8 months later and there's nothing to show for. I'll believe it when I see it and I am a Palm fan.
    Flash demos, reviews of PDA and smartphone apps and contests at Palm Discovery . How to do Palm resets. T/T2/T3/Treo screws
Page 1 of 5 12345 LastLast

Posting Permissions