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  1.    #1  
    All, does Mundu support ever reply to an inquiry?

    I received a replacement 700p from my insurance company last week since my other 700p died. I restored using nvbackup and thought I was good. Well, everytime I launch Mundu I'd get a message saying the license didn't match the device. No big deal had the same problem with Kinoma. Anyways, I sent an email to Mundu support, since I couldn't find a phone number, and haven't heard jack back. Let me add Kinoma responded and the problem was fixed in less than 40 minutes. Now my Mundu is going to disable on 7/23. I fired a second email off today and still no response.

    Does anybody know how to contact these people???
  2. #2  
    They list some phone numbers and addresses here:


    SANTA CLARA, USA
    Geodesic Information Systems Inc.
    3940, Freedom Circle
    Santa Clara, CA 95054
    USA
    Phone : +1- 408- 200- 7496 , +1- 408- 200- 7490
    Fax : +1- 408- 200- 7497

    NEW JERSEY, USA
    Geodesic Information Systems Inc.
    29, Periwinkle Drive
    Monmouth Junction
    New Jersey 08852
    USA
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  3.    #3  
    Thanks for the help but I've already tried calling those numbers. I always get sent to voicemail and then it instructs anyone calling about Mundu IM to send an email to support.
  4. #4  
    I had the same problem a few weeks ago, as it turns out, their email system sucks/don't work. You have to send an email to support@(whatever their addy is), they'll respond within 24hrs.
    "A man who drinks only water, has something to hide to his fellow man."

    My beer blogs:

    Rev. Rhino on Flickr

    Rev. Rhino on Twitter
  5.    #5  
    Thanks! I'll try that.
  6.    #6  
    UPDATE!

    Mundu support contacted me and got the problem resolved. There was some confusion since I emailed them from a different account than what I registered under.
  7. #7  
    That's good news...BTW, for the others, here is the correct email addy for them:
    imsupport@mundu.com
    "A man who drinks only water, has something to hide to his fellow man."

    My beer blogs:

    Rev. Rhino on Flickr

    Rev. Rhino on Twitter

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