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  1.    #1  
    The Treo is not suitable for everyone. Here's an example of someone I know at work. A coworker one day bought a Sprint Treo 650. This person, let's say politely, is a bit tech challenged, and can hardly type as a 2 finger typist. He barely even knows how to operate a desktop computer, or even open a Word or Excel document. However, he is intrigued by the Treo, despite his own personal techno shortcomings.

    He comes to me for help, knowing that I'm proficient at the Treo. I tried to do my best in configuring his Treo 650, knowing that he can only understand so much. I spent at least a few hours of personal instruction with him on his Treo, and sent him on his way. I even ordered $150 worth of accessories from TreoCentral to spiff up his Treo, such as a new battery, pen stylus, screen protector, leather case, etc. All seemed well, at first.

    Throughout the following week, he proceeds to give me grief about the Treo on why it's so complicated to do simple tasks such as raising the volume, making and receiving phone calls, scheduling a calendar appointment, etc, etc. Each time I help him overcome his frustrations, being the nice guy I am. At one point, he was cursing the phone because the Sprint internet web connection did not allow him to log onto his favorite online poker website! He mistakenly thought the Treo would give him the same access that broadband does at work using a regular desktop computer. Good God man, be serious!! I even tried to help him learn to do text messaging, but this was too overwhelming and unnecessary for him...never mind trying to show him how to do emails on his Treo...that would have sent him over the top!! 2 weeks into it, he's fed up with his Sprint Treo 650, partly because Sprint has a weak connection in his home location in the boonies, and partly because the internet is slow. Okay, fair enough.

    He returned his Sprint Treo 650, and promptly got a Treo 700 for Windows by Verizon. He proceeds to tell me that this is a REAL phone! More importantly, he actually has decent coverage in his home area too. Being a friend, I helped him configure his new Treo 700w, even though the thing was d@mn different versus Palm. I was impressed by the speed of internet connection, but everything else about the Windows based unit seemed user unfriendly to me. But no matter, my co-worker was happy with it. A week later, he started grumbling about the Treo 700w...none of it made any sense to me. What really got me was when he spilled coffee all over his new 700w! The keyboard became very stuck and virtually unusable. But since he's a 2 finger typist, this mattered little to him. Good thing I had at least placed a TreoCentral screen protector on it before the spill.

    The latest twist is that he's now returned his Treo 700w, and switched to a Motorola Razor. He then tells me the Razor is the BEST phone ever, and the Treo is all crap! Oh brother! What a waste of time I thought!

    To make a long story short, some people on this planet simply cannot operate a smartphone and/or a PDA. Just don't have it in them...beyond their comprehension! A stupid flip phone is really all they need! I'm surprised these people ever got past using a rotary phone!

    Of course, this (true) story is an exception. I have several other friends who bought the Treo 650 because of me, and they are very happy with it, especially because they are sufficiently gadget saavy to figure out things on their own.

    So that's my sad story for the day. Moral of the story: Be careful who you help with a Treo...it may all be a waste of time!
  2. #2  
    This guy should NOT be allowed t install ANY 3rd party software. He should use the Treo as is from the factory.. which is pretty simple and stable, I thought...
    --
    Aloke
    Cingular GSM
    Software:Treo650-1.17-CNG
    Firmware:01.51 Hardware:A
  3.    #3  
    Quote Originally Posted by aprasad
    This guy should NOT be allowed t install ANY 3rd party software. He should use the Treo as is from the factory.. which is pretty simple and stable, I thought...
    Actually, the only 3rd party software I installed was VolumeCare. He complained the volume was too low from the earpiece, which was understandable. Being the nice guy, I installed VolumeCare, and then registered it using my hotsynch name on his Treo. (Psst: don't tell Jeff G! ).
  4. #4  
    Sigh - I, too, know people like this. It is really annoying! I get really frustrated when people get the Treo, but don't use it to it's full capacity. Its like getting a buying a sports car and only going 25mph!
    Mobi·gas·mic!
    ___________________________________________
    T-Mobile Treo 600--> Cingular Treo 650--> Cingular 8125--> Imate JasJar--> TMobile SDA--> Cingular Blackjack --> Cingular 8525-->UBiQUiO 503g-->HP910--> HTC Fuze--> Blackberry Bold&iPod Touch
  5. #5  
    Why would you even mention that you copied Jeff's software? First off, there is a trial period, second, this just drives me crazy.

    Perhaps because it hits so close to home. We lose hundreds of thousands of dollars each year just to customers ''sharing'' software and other digital content.
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  6. #6  
    Sound like he might have wanted a phone and not a smartphone. It also sonds like he doesn't do much research before making a fairly expensive purchase. I really don't feel sorry for him.

    So any chance you got some the the $150 worth of accessories for your troubles?
  7.    #7  
    Quote Originally Posted by MarkY
    Sound like he might have wanted a phone and not a smartphone. It also sonds like he doesn't do much research before making a fairly expensive purchase. I really don't feel sorry for him.

    So any chance you got some the the $150 worth of accessories for your troubles?
    Yes, I did end up getting a bunch of accessories! So I guess it was worth my troubles! You're right that some people really just want a good phone, without all the other PDA features.

    Casey
  8.    #8  
    Quote Originally Posted by bigboy650
    Why would you even mention that you copied Jeff's software? First off, there is a trial period, second, this just drives me crazy.

    Perhaps because it hits so close to home. We lose hundreds of thousands of dollars each year just to customers ''sharing'' software and other digital content.
    Let me tell you, I have nothing but love for Jeff. I've written over a dozen posts supporting him for his superior product(s). A bunch of friends who have bought the Treo 650 have also purchased a VolumeCare license because of my high recommendation. Everytime Jeff makes an upgrade for a fee, I'm always happy to pay the upgrade cost. I certainly can't say that about every software designer. The one coworker friend I was helping out was an exception because he was so pathetic. In any case, it was all a waste because now he's using a Razor phone. My earlier reference to Jeff was meant to be a lighthearted joke...but I see that some people out there in cyberspace take things too seriously.
  9. #9  
    i agree with the subject that treo is not fore everyone. I love my treo but let's agree to it that to get performance out of your treo you have to be a tech geek and you need to spend around 200 dollars on softwares.

    Treo is unstable with all its resets , another pda phone i.e. p910i from sony ericsson is very stable( as it never resets) and it has inbuilt mp3 and video player, photo viewers, document viewers etc etc.

    don't take me wrong because i love my treo but i think treo is for tech geeks only for other p910 or windows mobile phone are much better option...


    regards
  10. #10  
    I agree with hussain. A Treo and a PC running any OS are not for everyone. I shudder to think of all the innocent noobs (and many not so noob but still technically naive) connected to broadband with their PC's.

    The only saving grace with the Treo is that a total noob won't buy any 3rd party software and will be content with Palm-supplied PIM etc. That may be stable enough (I wouldn't know with all my 3rd party stuff loaded on my Treo...)
    --
    Aloke
    Cingular GSM
    Software:Treo650-1.17-CNG
    Firmware:01.51 Hardware:A
  11. #11  
    I'm going thru something similar, with a not so tech savy friend, and a ppc 6700... but shes not as bad as your pupil lol
  12. #12  
    Quote Originally Posted by hussain
    don't take me wrong because i love my treo but i think treo is for tech geeks only for other p910 or windows mobile phone are much better option...


    regards
    I think the Palm OS, is a little easier on a newbie than wm... because I'm catching the blues playing tech support for a new wm5 user
  13. #13  
    Quote Originally Posted by R1_Rydah
    I think the Palm OS, is a little easier on a newbie than wm... because I'm catching the blues playing tech support for a new wm5 user
    But my point was that phones like p910 come with built in softwares for multimedia and other things and are very very stable where as treo is quite a handfull to own.....
    Like you need volume care to boost up the volume....which is an absolute must for treos....while you don't need any such things for the p910....

    but let those technically challenged people buy the imates and p910's for the looks and we will buy treo 650 because it absolutely rocks
  14. #14  
    I finally upgraded my boss from a Palm V to the Tungsten E2 last week. PIM applications only! He's happy.

    Cheers, Perry.
  15. #15  
    Quote Originally Posted by hussain
    Like you need volume care to boost up the volume....which is an absolute must for treos.
    I think those volume issues are carrier and even ROM specific.

    But my point was that phones like p910 come with built in softwares for multimedia and other things and are very very stable where as treo is quite a handfull to own.....
    Again this, aside from obvious lemons, seems to be specific to the use of certain 3rd party apps and sometimes loading practices. My Treo is certainly more stable than most of the 50+ windows boxes have had in here. Installing TomTom was a 7 hour ordeal, ROM upgrades have given me trouble 2/3 times and installing Java to the SD card resulted in 2 resets but other than that I been solid in just over 12 months of usage.
  16. #16  
    Yes the treo has a large learning curve. Imagine if we didn't have treo central, we all would probaly be like his pupil, and switching to razors. I know a lot of my friend who purchased treo, and the first thing I do is point them to treo central. But a lot of people don't have time to accumulate over 1000 posts trying to get the functionality they need out of their 600 dollar phone. Out of the box the treo sucks. You have to purchase pocket tunes $30, a sd card reader or card exports $15 and phone techician $9, and purchase a sd card $20 to $80 just to get mp3 rintones, while these feature come with even the most basic phone now days. Not to include software to cut it on after a soft reset, Volume care, a descent email app, documents togo, and find palm today. All of this just to get the same functionality of the cheapest windows mobile device.

    Not include countless hour reading, searching, and posting to Treocentral just to get all the for mentioned items to work properly.

    The treo is not for the fiant at heart lol
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  17. #17  
    Quote Originally Posted by ClarenceCM3
    Out of the box the treo sucks. You have to purchase pocket tunes $30, a sd card reader or card exports $15 and phone techician $9, and purchase a sd card $20 to $80 just to get mp3 rintones, while these feature come with even the most basic phone now days. Not to include software to cut it on after a soft reset, Volume care, a descent email app, documents togo, and find palm today. All of this just to get the same functionality of the cheapest windows mobile device.
    Well....compared to windows ? AV Program, defrag program, functional restore program, backup program, partitioning program, "Fix it" utilities program, whole set of diagnostic utilities, adware remover , spyware remover, functional firewall, IE replacement, Explorer replacement, PDF writer, CD writer, DVD player, DRM less media player....

    As for your list, i think that depends on ya personal desires and needs are. As a business tool, the Treo does pretty well.

    Pocket Tunes - Don't have. No business function
    SD Car Reader - every PC comes with one these days, part of floppy drive
    Phone Technician - Don't Have
    SD Card - used Palm Freebie till I got GPS & Tom Tom
    Ringtones - don't understand concept. Treo has ringtone for peeps I wanna talk to and ringtone for peeps I don't wannna talk to.....I'm done.
    Volume Care - Well written program, used for while, saw no difference
    SoftReset Programs - crash and mreset are free
    Decent mail Program - Versamail does me fine
    Docs2Go - comes on Treo

    I certainly wouldn't want to pay more for a Treo with Snapper / Chatter / PTunes, Ringtone Manager, etc cause I will never use any of that stuff.

    Personally, I'd prefer an individualized service that cut back on even some of the stuff we did get. For example, after loading PD, log onto your carrier site and when you initiate servcie you get to pick say 4 outta a list of 15 things or $100 worth of stuff we get for free. You might take better mail programs and P-Tunes, I'll take a Voice Dial and whatever.
  18.    #18  
    Nowadays, when you buy a new computer or laptop, all you get installed for free is MicroSoft Works...not Office, but Works. This is a completely useless and worthless program, even though you might spend thousands on a new computer. MicroSoft Office Suite 2003 costs $400 at CompUSA. It's a shame.
  19. #19  
    One thing's for sure: I'm going to tell anyone I know who's a new Treo owner in the future to visit TreoCentral.com, which is by far one of the best tools for enriching one's Treo experience, as well as meeting some cool peeps
    Why are ringtones always such a big issue? Don't people realize that they're obnoxious!? And why the Nintendo 'Wii'? What th-!?
  20. #20  
    Quote Originally Posted by Casey Cheung
    Nowadays, when you buy a new computer or laptop, all you get installed for free is MicroSoft Works...not Office, but Works. This is a completely useless and worthless program, even though you might spend thousands on a new computer. MicroSoft Office Suite 2003 costs $400 at CompUSA. It's a shame.
    Back in the day when there were competing offcie suites, we kept Lotus, WordPerfect and MS on at least one machine because our clients had different spec requirements. As time we, like the guy who wrote those MS Word How To books, started using Lotus's Word Pro for production work because it's much easier for the type of work we do which has lots of tables, graphs and tough formatting and then save it as a doc or whatever.....one side benefit was no concept viruses and if ya search you can find "OEM" copies for like $8-$25.

    Now we still have at least one of all three but also starting to integrate open office.
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