Webos quick install does not detect my pre!

beerbaron105 · 07/07/2010, 12:43 PM

Onto my 3rd palm pre, and for some reason I am having incredible difficulty in getting webos quick install to recognize my pre.

So i have tried to re-install novacom, both through quick install and manually in the programs file folder, a black screen pops up quicky that shows "trying to start novacom service" and then closes immediately.

pressing install on quick install will show the error "please connect device"

followed the steps to a tee!! need a little help here!

I just want to install preware, that's all, I can't seem to install it manually either as my device simply is not recognized!!

YES IT IS IN DEV MODE!

thanks!

djuvee · 07/07/2010, 12:51 PM

just a quick tip,before pluging your pre in go 2 device manager on your desktop then plug ur pre in 2 c if it is actually seeing the phone,if thers no change it may b your usb port or your cable,do you get the just charge/media sync/ usb mode option?and does it still charge when connected 2 the comp?

Butters3605 · 07/07/2010, 12:52 PM

This should be under the WOSQI thread...

beerbaron105 · 07/07/2010, 12:59 PM

Quote:

Originally Posted by djuvee

just a quick tip,before pluging your pre in go 2 device manager on your desktop then plug ur pre in 2 c if it is actually seeing the phone,if thers no change it may b your usb port or your cable,do you get the just charge/media sync/ usb mode option?and does it still charge when connected 2 the comp?

Thanks, it is being recognized in my device manager, I believe the culprit is my inability to properly install novacom...I am running 64-bit windows 7, but that did not change from previous successful installs with other palm pre's.

beerbaron105 · 07/07/2010, 04:17 PM

Well after pulling my hair out, the simplest solution was the correct one.

I kept using the front usb ports to no avail, I switched to a random USB port along the back and BANG works without a hitch!

Pre_Existing · 08/15/2010, 12:26 PM

I"m having the same issue. I tried all 6 ports on my laptop and they all recognize the device but Quick Install won't. I unistalled and reinstalled both QuickInstall and Novacom. I really don't know what the issue it but ever since I updated to 1.4.5 today it's been giving me issues. Any help would be appreciated.

teejay69 · 08/15/2010, 12:50 PM

Come to mention it - Ive had the same problem since the update. PC doesn't recognise device. Have done all the trouble shooting I know how to do. I had to walk away from it last night and will try again when I get home today.

teejay69 · 08/15/2010, 08:28 PM

OK - Im home - Novacom is running, the USB port is working, because if I put the Pre on USB it shows up on MY COMPUTER as being attached. What to do now??

Shadavis08 · 08/15/2010, 08:31 PM

http://www.precentral.net/how-add-ho...hes-and-themes

this is where you need to go and read up on how to do this . and just for starters you dont need to be in usb mode but you need to be in just charge mode .

teejay69 · 08/16/2010, 02:37 PM

Im still a no go when attached to the PC. Preeware over the air stuff will have to do for now.

Achill3s · 08/16/2010, 02:38 PM

<<Thread Moved>>

bobwonderful · 08/16/2010, 05:05 PM

Typically it's a bad cable. I have had cables go bad on me. If you use the same cable on another computer and it works, then it's something wrong with your computer or driver. I brought my cable back to sprint and they replaced it.

andariega · 11/19/2011, 02:27 PM

In my case, I just turned on the developer's mode, restarted the phone, and it was recognized immediately.

07/07/2010, 12:43 PM	#1 (permalink)
beerbaron105 Member Join Date: Sep 2009 Posts: 31 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	Webos quick install does not detect my pre! Onto my 3rd palm pre, and for some reason I am having incredible difficulty in getting webos quick install to recognize my pre. So i have tried to re-install novacom, both through quick install and manually in the programs file folder, a black screen pops up quicky that shows "trying to start novacom service" and then closes immediately. pressing install on quick install will show the error "please connect device" followed the steps to a tee!! need a little help here! I just want to install preware, that's all, I can't seem to install it manually either as my device simply is not recognized!! YES IT IS IN DEV MODE! thanks!
	Liked by

07/07/2010, 12:51 PM	#2 (permalink)
djuvee Member Join Date: Dec 2009 Posts: 178 Likes Received: 0 Thanks: 38 Thanked 6 Times in 5 Posts	just a quick tip,before pluging your pre in go 2 device manager on your desktop then plug ur pre in 2 c if it is actually seeing the phone,if thers no change it may b your usb port or your cable,do you get the just charge/media sync/ usb mode option?and does it still charge when connected 2 the comp?
	Liked by

07/07/2010, 12:52 PM	#3 (permalink)
Butters3605 Member Join Date: Jun 2009 Location: Puyallup,Wa Posts: 766 Likes Received: 0 Thanks: 613 Thanked 200 Times in 147 Posts	This should be under the WOSQI thread... __________________ Sprint Pre- Meta-Doctor 2.1.0 w/Flash Everything is Amazing & Nobody is Happy, "People with their mobile phones, "uh... oh... it won't..."... GIVE IT A SECOND... IT'S GOING TO SPACE!" Louis C.K.
	Liked by

07/07/2010, 04:17 PM	#5 (permalink)
beerbaron105 Member Join Date: Sep 2009 Posts: 31 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	Well after pulling my hair out, the simplest solution was the correct one. I kept using the front usb ports to no avail, I switched to a random USB port along the back and BANG works without a hitch!
	Liked by

08/15/2010, 12:26 PM	#6 (permalink)
Pre_Existing Member Join Date: Apr 2010 Location: Lafayette, LA Posts: 5 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	I"m having the same issue. I tried all 6 ports on my laptop and they all recognize the device but Quick Install won't. I unistalled and reinstalled both QuickInstall and Novacom. I really don't know what the issue it but ever since I updated to 1.4.5 today it's been giving me issues. Any help would be appreciated.
	Liked by

08/15/2010, 12:50 PM	#7 (permalink)
teejay69 Member Join Date: Jun 2009 Location: Central Florida Posts: 202 Likes Received: 2 Thanks: 26 Thanked 75 Times in 24 Posts	Come to mention it - Ive had the same problem since the update. PC doesn't recognise device. Have done all the trouble shooting I know how to do. I had to walk away from it last night and will try again when I get home today.
	Liked by

08/15/2010, 08:28 PM	#8 (permalink)
teejay69 Member Join Date: Jun 2009 Location: Central Florida Posts: 202 Likes Received: 2 Thanks: 26 Thanked 75 Times in 24 Posts	OK - Im home - Novacom is running, the USB port is working, because if I put the Pre on USB it shows up on MY COMPUTER as being attached. What to do now??
	Liked by

08/15/2010, 08:31 PM	#9 (permalink)
Shadavis08 Member Join Date: Aug 2009 Location: Ї Ƈøṁε ℉яøṁ ṫɦε ℓαη∂ øḟ ṫɦε øḟḟ ṫø℘ḯ¢ !! NOW BACK OFF !! ltm ltm ltm Posts: 9,126 Likes Received: 70 Thanks: 2,261 Thanked 2,792 Times in 2,201 Posts	http://www.precentral.net/how-add-ho...hes-and-themes this is where you need to go and read up on how to do this . and just for starters you dont need to be in usb mode but you need to be in just charge mode . __________________ ĦṔ-ḶøØṫ-ŦḯØη Here is a direct link to webOS Doc for all carriers http://www.webos-internals.org/wiki/...octor_Versions P.S. if i have helped you and you are thankful please hit the thanks button to the right---->
	Liked by

08/16/2010, 02:37 PM	#10 (permalink)
teejay69 Member Join Date: Jun 2009 Location: Central Florida Posts: 202 Likes Received: 2 Thanks: 26 Thanked 75 Times in 24 Posts	Im still a no go when attached to the PC. Preeware over the air stuff will have to do for now.
	Liked by

08/16/2010, 02:38 PM	#11 (permalink)
Achill3s Forum Moderator Join Date: Jul 2009 Posts: 2,999 Likes Received: 59 Thanks: 262 Thanked 539 Times in 392 Posts	<<Thread Moved>> __________________ Achill3s' Palm Pre: Modded and patched to death!!
	Liked by

08/16/2010, 05:05 PM	#12 (permalink)
bobwonderful Member Join Date: Aug 2009 Posts: 267 Likes Received: 13 Thanks: 47 Thanked 31 Times in 24 Posts	Typically it's a bad cable. I have had cables go bad on me. If you use the same cable on another computer and it works, then it's something wrong with your computer or driver. I brought my cable back to sprint and they replaced it.
	Liked by

11/19/2011, 02:27 PM	#13 (permalink)
andariega Member Join Date: Mar 2011 Location: Las Vegas, Nevada Posts: 1 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	In my case, I just turned on the developer's mode, restarted the phone, and it was recognized immediately.
	Liked by

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