i tried that clean reboot, same symptoms as before.

i may have found the problem. when i got to device manager on my comp, click palm and properties, it wont let me uninstall it. is says under device status

"This device is not configured correctly. (Code 1)

To reinstall the drivers for this device, click Reinstall Driver."

but the reinstall driver icon is not click-able.

i am ready to smash this thing!!!!

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