30/11/2009 from:
http://forums.precentral.net/gsm-pre...d-quality.html
I've had mine swapped for a new Pre TWICE now, and am still not 100% happy, and as the O2 store will not swap for a new one again, its been sent off for repair (by the way, it doesn't get sent to O2 or Palm, its a 3rd party phone repair company...
anovo o2 - Google Search ...

)
The first Pre developed a 1.5mm Oreo within 4 days - with the phone extended all was fine, however, when shut, lateral movement was significant, enough to create an sharp 'overhang' on each side of the phone because the two parts didn't line up.
The second Pre's power switch became loose within 2 days... difficult to press and produced a VERY annoying rattle sound when the phone is moved in the slightest ...note, no Oreo at all
My 'current' Pre [of 1.5 days!] has a significant gap between the two halves of the phone on one side only. One side is fine, nice and tight, the other has a gap that when pressed on, produces a click each time.
There is also the Oreo effect present, slight movement is fine but I have hte 'overhang' described above.
It's been sent to the repair guys this morning but I've been told that they will most likely return it with the comment 'This is how all Pre's are'....grr...