Originally Posted by chulen:
Please Help. I have followed instructions but when I go to tweaks and click it, it tells me to connnect device then click ok, I do so then it says ERROR no device detected. Help! I have followed Jasons trouble shooting instructions. Have reinstalled java. I am running vista home premium version 6, service pack 2.
Well, that is sometimes due to the USB cable and or port. If you don't have a spare USB cable, try connecting it to different USB ports on your PC. Also, try rebooting both the Pre and your PC.
Did you prove to yourself that Novacom is working on your PC by brining up a command console window and then entering the command:
sc query novacomd
Be sure the result of that command is "STATE RUNNING". If that was OK, be sure the Pre is in "Developer Mode".
Let me know how you do and if you need further assistance.