Quote:
Originally Posted by cooper1010
i'm chatting with them now (2 different ones; the first guy gave up on me). i've done full and partial erases, no luck. they're having someone from palm call me, but i'm not holding my breath.
thanks for your help.
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You could also try and call Sprint to do a factory reset and see if that somehow works. You will need to ask them for your MSL code (Master Subsidy Lock), go into the phone dialer, dial ##RTN# (##786#) scroll to the bottom and click the button that says to reset the phone. Type in your MSL code and then click yes to reset your phone. Then when it comes back up, type in your profile information and cross your fingers.