OK think there is a problem!
Suddenly on my Working/differnt pre, I tapped backup, and it logged me OUT of palm profile.
can someone try this link, see if you are able to log in properly?
https://ps.palmws.com/palmcsext/console
FAWKKKKK now it logged me OUT of my palm profile (on the working phone) and I can no longer log into Palm Profile. <---only 2 options are available "Just Restart" and "Erase All Data"
****, this is so jacked up