Originally Posted by Trouble573:
Mine is doing the same thing. Upper left screen says "phone offline" The screen keeps switching from Palm logo and home screen. Touch screen feature no longer works and battery is not charging. Can't seem to make it break the cycle. Pulling the battery does not cause it to rest itself.
UPDATE: So I took it in to a Sprint store today - they tried a hard reset, which didnt do anything. I walked out with a brand new Pre. Just finished updating it to 1.1, and it is working great.