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StoneRyno · 07/10/2009, 04:41 PM

I'm not sure i quite followed the end result. You bought the error listing from the website for in-store pickup, to which I assume expected that they would provide said items even though it was an error (here in Michigan they would have had to give you the stuff for the price advertised as far as I'm aware but anyways back to the point), and in the end just got a refund of the purchase price in the form of a gift card? If so I would have tried a little harder to bargain. After all even if it was an error they still listed it that way and be held accountable to the error for as long as it was there. I assume after a large handful of people getting what was advertised the powers that be corrected the error but the correction is only good for those who processed orders after the correction.

I walked into a brick and mortar department store who had priced a whole end cap of dirt devils for half the price it was supposed to be. Despite the fact that it rang up the proper price at the register because of the law they had to sell it to me for the half price they erred in pricing the item for. Of course I informed them that if they didn't want to lose even more money they would best send someone right away to the end cap to properly price everything. I behaved much in the same way you did, calm, rational, and professional.

07/10/2009, 04:41 PM	#4 (permalink)
StoneRyno Member Join Date: Feb 2009 Location: michigan Posts: 1,609 Likes Received: 3 Thanks: 20 Thanked 204 Times in 149 Posts	I'm not sure i quite followed the end result. You bought the error listing from the website for in-store pickup, to which I assume expected that they would provide said items even though it was an error (here in Michigan they would have had to give you the stuff for the price advertised as far as I'm aware but anyways back to the point), and in the end just got a refund of the purchase price in the form of a gift card? If so I would have tried a little harder to bargain. After all even if it was an error they still listed it that way and be held accountable to the error for as long as it was there. I assume after a large handful of people getting what was advertised the powers that be corrected the error but the correction is only good for those who processed orders after the correction. I walked into a brick and mortar department store who had priced a whole end cap of dirt devils for half the price it was supposed to be. Despite the fact that it rang up the proper price at the register because of the law they had to sell it to me for the half price they erred in pricing the item for. Of course I informed them that if they didn't want to lose even more money they would best send someone right away to the end cap to properly price everything. I behaved much in the same way you did, calm, rational, and professional.