Hey Everyone,
Like many of you, I am stuck with Hardware problems on the Pre. Like most of you, I absolutely love the phone and can barely put it down. I am EXTREMELY disappointed with the build quality of the hardware and even mroe disappointed that Palm has not acknowledged it or starting fixing the issues. My first pre had a bunch of hotspots at the bottom of the screen, my second pre was sent to me by Palm and it turned out to be refurbished with the slider tracks all over the place, and finally I went into a sprint store to get a new one, but found a dead pixel when I got home. Now, I like the phone enough where I am just going to deal with a dead pixel, but it is even sad that it needs to get to that point. DO you guys agree that I should just keep the phone with a dead pixel?

My real question is, is there a chance Palm is going to have to recall many of the Pres? I know a lot of you have perfect ones, but there is no denying that they are having major major quality control problems. When I exchanged my phone at the sprint store, the manager told me that they will do one exchange max, otherwise I need to go to a service center. The fact that a store manager would even say something like that tells me that they are definitely having huge issues. Is there a chance that Palm is going to take care of their customers and make things right?

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