Quote:
Originally Posted by gkouri
I tried to import the data and nothing seemed to happen. I copied the VID file and see the file after pressing import while in the SplashID app. The file appears. I have tried pressing on the VID file and the app immediately reverts back to the sample data.
No processing, message or anything. I was expecting to see something and saw nothing.
Any ideas? I am on v 3.36 of the desktop application. If I upgrade, to the 4.0x version, do I have to pay for it?
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Go to the desktop app and clean up all your fieldnames. Make sure there are none with junk or commas. I spent like 2 hours doing this and got it working.