Does anyone know the official Palm stance on LCD displays? Most manufacturers will only do exchanges on screens with x number of bad pixels within a certain distance of each other. I'm at work so not searching too hard, but I was unable to find any official policy from Palm. It would be immensely helpful for the community (and Palm) to know their stance on this.
Defective pixel - Wikipedia, the free encyclopedia
"Some manufacturers have a zero-tolerance policy with regard to LCD screens, rejecting all units found to have any number of (sub-)pixel defects. Displays meeting this standard are deemed Class I. Other manufacturers reject displays according to the number of total defects, the number of defects in a given group (e.g. 1 dead pixel or 3 stuck sub-pixels in a 5x5 pixel area), or other criteria.
In some cases, the manufacturer sends all screens to sale, and then replaces the screen if the customer reports the unit as faulty and the defective pixels meet their minimum requirements for return."
Really, having just 1-2 stuck pixels on a display is not bad at all. How many people here have bought more than a few LCDs and had 0 defects on 100% of them? Not me!