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Old 06/24/2009, 04:25 PM   #1 (permalink)
Oblique
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Angry Dead pixel on Pre, sprint wont let me return it!!!

Hey guys, I need an opinion I bought a palm pre on launch day and I saw that it has a dead pixel in the upper right corner of the screen, now obviously I can still use the phone, but i figured since Im still in my 30 day period with sprint that I could exchange it, so yesterday I called the sprint store that I got it from and they said yea I could bring it in for an exchange just bring the box and everything. So I go today and I talked to a guy that worked there and showed him the dead pixel but he said they cant take it back because the phone still works and the manager was in the back and he talked to him. This isnt a corporate sprint store but its an official reseller, so what should I do?

I have like 2 weeks till the 30 day period ends. A phone should be perfect when you get it, so in my book a dead pixel is a defect. Im mad right now and kind of thinking of just cancelling my service and going back to my old provider (verizon) or to att.
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