Originally Posted by ericshmerick:
I called about my 1 - 0 bar & frequent roaming in my office and Sprint is giving me the run around. The guy was pretty short and said they do have an Airave and before having me incur the purchase fee and monthly costs (***, and this was retentions) he needed to have a tech troubleshoot my Pre. I asked if there was a problem with the pre, and he got *****y and said well, he needs to exhaust all avenues before selling me the Airave. Um, I will just cancel before buying something just to get my phone to work properly.
I was transferred to 2 techs, none of which knew anything about the Pre. No surprise there.
So here I sit waiting on another tech to call me on my wife's ATT line (that works fine in my office).
I am very close to returning to ATT. Sprint is giving me the run around.
Thats when you hangup and call another retention rep.