The direct no hold , no IVR number to Sprint Account Services aka Retentions is

1-866-235-1185

Customer Service (no IVR) is 1-877-222-5006

also, if you have a spending limit... they probably won't be able to bill it to your account, unless you use a credit card to pay for it up front, then they'll credit that back to your account. Not your card.

and the air rave is usually like 99.99 ( I think )... Also, they've told me so far, they won't wave the 4.99 fee. YMMV.

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