I have limited knowledge of this because I just did it with Palm cust service last night. They 1st had me do a backup. Then a partial erase (which you will find in 'Device Info' under 'reset options' at the bottom of that page), which, according to them, erased all the PIM data - contacts, calendar, tasks - AS WELL AS 3rd party apps I had already installed. When the Pre restarted, the backup data from my Palm Profile was reloaded, including all the 3rd party apps. So far as I can tell, it restored everything that was there before. If I find anything missing today while I use the phone I'll be sure to post it here, but I'd really be surprised if anything didn't get restored. FWIW

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