unfortunately, her phone did it this morning. i wonder if its the patch? after i posted last night her phone told her to update to the new patch. she left it updating while we went to bed, and woke up this morning and it happened again.

I did find a new way of resetting your phone though. Go to device info, then at the bottom hit reset options. then it gives you 3 options. im going to try partial erase while i wait for the sprint store to open.

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